Customer Service Administrator

Job Summary:

• Looking for candidates available to work:
• Monday: Morning, Afternoon
• Tuesday: Morning, Afternoon
• Wednesday: Morning, Afternoon
• Thursday: Morning, Afternoon
• Friday: Morning, Afternoon
• No experience required for this role
• Working rights required for this role
• Expected salary: RM3,200 - RM4,000 per month

We're seeking a customer-centric individual to join our team as a Customer Service Representative. As a vital part of our customer service team, your key responsibilities will include:

• Managing a high volume of incoming calls (approximately 80 calls per day)
• Addressing customer inquiries and resolving complaints efficiently and professionally
• Promoting our latest campaigns and special offers to customers

What We Offer:

• Competitive base salary of up to RM 4,000 (based on experience)
• Attractive allowances, including:
• Fixed Shift Allowance: RM 350
• Quarterly KPI Incentives: RM 800 - RM 1,800
• Claims for transport, meals, language skills, and overtime
• Comprehensive employee benefits, such as insurance and dental coverage

Who We're Looking For:

• Fresh graduates with a degree are encouraged to apply
• SPM and Diploma holders with call center experience are welcome
• Open to all races and genders
• Proficiency in Mandarin is a plus