Customer Service Administrator

Agensi Pekerjaan JEV Management Sdn. Bhd. on behalf of Agensi Pekerjaan JEV Management Sdn. Bhd. is hiring a Full time Customer Service Administrator role in Ara Damansara, Selangor. Apply now to be part of our team.

• Flexible hours available
• No experience required for this role
• Expected salary: RM2,800 - RM3,200 per month

Agensi Pekerjaan JEV Management Sdn Bhd is currently recruiting for a Customer Service Administrator for a leading telecommunications company.

We are looking for dedicated and service-oriented individuals to join our Petaling Jaya team, providing high-quality customer support services!

Salary and Benefits:

Basic Salary: RM2,800/month

KPI Performance Bonus: Up to RM500/month

EPF & SOCSO contributions

Annual Leave: 12 days/year

Sick Leave: 14 days/year

Comprehensive paid training

Job Requirements:

Minimum Education: SPM and above

Language Requirements: Proficient in Mandarin and English (listening, speaking, reading, writing)

Shift Work: Must be able to accept 9-hour shifts between 7:00 AM – 11:00 PM (including breaks)

Must be willing to work shifts, including weekends and public holidays

Available to start on April 16, 2025

Must be able to work on-site in Petaling Jaya

Job Responsibilities:

Handle customer inquiries via phone, email, and online chat

Assist customers with troubleshooting technical issues related to broadband, mobile, and network services

Provide professional support, quickly diagnosing and resolving technical issues

Document customer inquiries and troubleshooting steps, ensuring information accuracy

Follow company service standards and policies

How to Apply?

Interested candidates may send their resumes to

kaiwen.recruit@outlook.com

or WhatsApp to +60174768746

For more job opportunities, feel free to email or contact the above number!