Customer & Product Data Analyst

In this Role, Your Responsibilities Will Be:

1. Review, validate and recommend master organizations and perform account maintenance/standardization to ensure accuracy.
2. Engage closely with teams from different functions to identify and prioritize initiatives aimed at enhancing data governance and data quality.
3. Perform data analysis and validation to identify and resolve data quality issues and inconsistencies.
4. Work alongside our CMDM teams to recommend changes related to new account setup and maintenance to improve process efficiencies.
5. Partner with other areas beyond Customer Data Management to leverage data to drive key sales processes.
6. Modify and manage data structures and compatibility logic rules of product models for NI product offerings such as Platform Systems/Advisors, Product Configurators, Accessories, and Software.
7. Demonstrate your expertise in the field to resolve conflicts by determining appropriate data values.
8. Monitor consistency to governance policies and procedures.
9. Collaborate with multi-functional teams to support and validate teammate adherence to master data policies.
10. Design and implement best business practices for mass data updates as needed.
11. Serve as a subject matter expert (SME) for account and product hierarchies, Customer Data Integration linkage, and overall governance operations.
12. Engage with various teams to support web releases for model changes and validate success of releases.
13. Communicate timely and professionally to users, management, and senior leadership with repetitive issues.
14. Develop standard procedures, user guides, and other necessary training and job aid materials.
15. Lead and work on ad hoc regional and global projects.

Who You Are:

You will play a critical role in maintaining and ensuring the integrity and accuracy of our product and customer master data. For this role you will be responsible for managing configuration models, understanding system constraints, and data structures delivered on ni.com through data analysis, data quality management, and product data governance.

For This Role, You Will Need:

1. Bachelor’s degree minimum.
2. Prior minimum of 2 years of experience with sales operations, territories, quotes, order management and other customer datasets preferred.
3. Proven experience (minimum 3-5 years) in product data management and data governance, preferably within a master data management team or related function.
4. Solid analytical & problem-solving skills.
5. Process orientation, detail focused, ability to multi-task.
6. Ability to work with a team as well as independently.
7. Excellent interpersonal skills; positive business relationships.
8. Ability to create and understand SQL data queries.
9. Ability to understand and create pseudo-code.
10. Advanced Excel skills for data analysis and reporting.
11. Proficiency in data visualization tools (such as Tableau, Power BI, or Google Data Studio) for reporting and presenting data insights is an added advantage.
12. Effective written and verbal communication skills in English including proper grammar.

Preferred Qualifications that Set You Apart:

• Result-oriented and self-motivated.
• Ability to thrive in a fast-paced environment and meet deadlines.
• General/advanced understanding of business stakeholders’ organization (Sales, Marketing, Support, BU, Services), strategy, goals and processes.
• General/advanced understanding of governance key policies practices and procedures.
• Seeking to understand the business need and impact for a stakeholder and providing recommendations according to experience.
• Clearly conveying information and ideas to individuals or groups in a manner that engages the audience and helps them retain the message.
• Prioritizing and effectively managing one time to make sure work is completed effectively.
• Ability to drive problems to resolution independently.
• Demonstrating a high level of proactivity towards new tasks/projects and ability to drive them forward.

Our Offer To You:

By joining Emerson, you will be given the opportunity to make a difference through the work you do. Emerson's compensation and benefits programs are designed to be competitive within the industry and local labor markets. We also offer a comprehensive medical and insurance coverage to meet the needs of our employees. We are committed to creating a global workplace that supports diversity, equity and embraces inclusion. We attract, develop, and retain exceptional people in an inclusive environment, where all employees can reach their greatest potential. We are dedicated to the ongoing development of our employees because we know that it is critical to our success as a global company. We have established our Remote Work Policy for eligible roles to promote Work-Life Balance through a hybrid work set up where our team members can take advantage of working both from home and at the office. Safety is paramount to us, and we are relentless in our pursuit to provide a Safe Working Environment across our global network and facilities. Through our benefits, development opportunities, and an inclusive and safe work environment, we aim to create an organization our people are proud to represent.

Our Commitment to Diversity, Equity & Inclusion:
At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers. This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity & Inclusion at Emerson. If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com.

Job Info

• Job Identification: 24011508
• Job Category: Operations
• Posting Date: 11/12/2024, 07:28 AM
• Job Schedule: Full time