Customer Experience Training Professional

Innovate to solve the world's most important challenges

THE FUTURE IS WHAT WE MAKE IT.

Customer Experience Training Professional
Kuala Lumpur

Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.

Working at Honeywell is not just creating incredible things. You will collaborate with top minds, grow through continuous learning, and benefit from an inclusive environment that rewards performance and celebrates achievements.

Join Us and Make an Impact.

As a Customer Experience Training Professional, your focus will be on developing effective training programs.

Responsible for providing support in the development of eLearning or instructor-led training courses based upon technical documentation for technical and non-technical audiences. Support training curricula based upon input from and the needs of the business. Measure the success and efficiency of the training. Evaluate and maintain current training curriculum and update as required. Coordinate training and learning best practices as needed. Monitor feedback on training instructional design, coordination, delivery, and materials production.

Key Responsibilities

• Create Courses
• Understand Training Needs
• Measure Training Effectiveness
• Prepare Training Courses
• Build Training Content
• Create Curriculum

WE VALUE

• Excellent writing and editing skills
• Knowledge of eLearning course applications, including Lector, Articulate and more
• Experience with Learning Management Systems
• Ability to adapt to evolving products and technology
• Experience as a trainer/educator for technical products
• Excellent team and communication skills
• An ability to take initiative and work with limited direction
• An ability to influence at the operational level

Who We Are

The Future Is What We Make It at Honeywell. From sustainable aviation fuel and life-saving healthcare sensors to collaborating on every NASA space mission since the 1950’s, over 100 years of innovation has always been driven by an investment in our people. Learn more about Honeywell: https://www.youtube.com/watch?v=CG-rmG0eKLk

Discover More

Our focus at Honeywell is innovation that drives business, improves the bottom line and creates solutions for our customers and communities around the world. There’s a lot for you to discover. Our solutions, our case studies, our #Futureshapers, and so much more.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

For more information on how we process your information in the job application process, please refer to honeywell.com/us/en/privacy-statement.

If a disability prevents you from applying for a job through our website, e-mail accessibility@honeywell.com. No other requests will be acknowledged.

Additional Information

• JOB ID: HRD248826
• Category: Customer Experience
• Relocation Tier: Not Applicable
• Security Clearance:
• Aviation Authority (FAA for US):
• Band: 03
• Referral Bonus: 2000
• Requisition Type: Standard Requisition
• US Citizenship:
• FLSA Statement:
• FLSA CODE: Nonexempt