Custody Ops Readiness (Business Analyst) Intmd Analyst - Hybrid

Custody Ops Readiness (Business Analyst) Intmd Analyst - Hybrid

At Citi, we connect millions of people across hundreds of cities and countries every day. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments, or institutions.

Shape your Career with Citi

Citi’s Securities Services (SS) supports our clients by providing access to local expertise and scalable solutions.

We’re currently looking for a high caliber professional to join our team as Custody Ops Readiness (Business Analyst) Intmd Analyst - Hybrid based in Kuala Lumpur, Malaysia. Being part of our team means that we’ll provide you with the resources to meet your unique needs.

In this role, you’re expected to:

The Business Analyst will work at the project/process level and will be accountable for producing discrete deliverables, metrics, and reporting dashboards. Projects will encompass full front to back processes for the Custody business (Operations, Technology, Risk & Control, Compliance, Finance, etc.). Success in this role will require the BA to easily adapt to the needs of the business across multiple functions (and time zones), analyze and interpret data efficiently, and stay abreast of the changing regulatory landscape.

Responsibilities:

• Create/Own/Publish department & stakeholder level metrics, progress report, and dashboard via JIRA, Excel, Power BI, Tableau.
• Redesign existing processes, assess, and establish key process controls across all custody Operations.
• Analyze results or metrics and meet with key subject matter experts to help identify potential improvements.
• Develop and maintain strong relationships across the business units to implement and standardize processes.
• Communicate effectively with process owners to facilitate the completion and tracking of initiatives.
• Calculate automation % and FTE benefit and build effort estimates.
• Provide outputs for weekly due diligence updates with stakeholders.
• Analyze business processes and identify areas of opportunity to implement RPA.
• Build, review, and own Process Definition Documentation.
• Resolve complex process problems which require an in-depth evaluation of basic securities processing procedures.
• Act as a Project Manager for risk reduction and operational efficiency as needed.

As a successful candidate, you’d ideally have the following skills and exposure:

Qualifications:

• 5-7 years of relevant experience (Custody/Asset Servicing) including two or more years of project management experience.
• Bachelor’s Degree/University degree or equivalent experience.
• Experience with applications such as JIRA and/or MS Project.
• Proficiency with PowerPoint, Excel, Power BI, Tableau.
• Excellent written and oral communication skills; well-developed analytical and interpretive skills.

Education:

• Bachelor’s Degree/University degree or equivalent experience in Business, Accounting, or Finance.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Take the next step in your career, apply for this role at Citi today

Job Family Group: Operations - Transaction Services

Job Family: Securities and Derivatives Processing

Time Type: Full time

Citi is an equal opportunity and affirmative action employer.