CSR Program Manager

Taylor’s Education Group is Malaysia’s premier private education group that owns and operates Taylor’s University - one of Malaysia’s oldest, most successful and reputable private education institution, Taylor’s College – a centre of excellence in Pre-University Studies, Taylor’s Schools – the parent organization of some of the largest and most successful international schools in Malaysia and Singapore; and British University of Vietnam – the first and only International University in Vietnam dedicated to offering Honours British degrees. Taylor’s Education Group is one of Malaysia’s most successful and reputable private higher education institutions.

At Taylor’s Education Group, Environmental, Social, and Governance (ESG) is not just a framework; it’s a commitment to integrating sustainability and social responsibility into every aspect of our operations and educational offerings. We recognize that sustainability is a critical aspect of our long-term success and our responsibility as an educational leader in the region. We are seeking a dedicated and resourceful CSR Program Manager to lead and oversee the execution of our Corporate Social Responsibility (CSR) programs, including the transition of the Keusahawanan entrepreneurship program into a hybrid Sustainable Entrepreneurship Program. The ideal candidate will focus on program management, team leadership, and stakeholder collaboration while benefiting from work-from-home flexibility and collaboration with Taylor’s ESG team to ensure alignment with broader sustainability objectives.

Reports To: ESG Chair, Manager of Group Communications & Corporate Social Responsibility

Employment Type: Full-time

Key Responsibilities:

Program Leadership and Execution:

• Plan, implement, and oversee CSR initiatives, including the current Program Keusahawanan and its transition to a hybrid sustainability model.
• Ensure projects are completed on time, within budget, and meet impact goals.

Team Management:

• Lead and manage a team of external CSR staff to deliver programs effectively.
• Provide guidance, support, and motivation to achieve team objectives.

Stakeholder Engagement:

• Collaborate with internal and external stakeholders, including corporate partners, NGOs, and local communities, to co-create and enhance CSR initiatives.
• Maintain strong relationships with partners, ensuring their continued support and alignment with program goals.

Collaboration with the Sustainability Office Team:

• Work closely with Taylor’s Sustainability Office team to ensure CSR initiatives complement the organization’s broader sustainability objectives.
• Leverage the our team’s expertise and resources for program development, impact measurement, and strategic alignment.

Communications and Reporting:

• Prepare program updates, financial and impact reports for internal & external stakeholders, including the leadership team and funders.
• Represent Taylor’s CSR programs in meetings, events, and public forums.

Budget and Resource Management:

• Support the manager to oversee the budget for CSR initiatives, ensuring efficient allocation of resources.
• Identify opportunities for additional funding or partnerships to support program sustainability.

Program Development:

• Identify areas for improvement or innovation in CSR programs to enhance their impact and alignment with Taylor’s broader goals.
• Ensure the programs remain relevant and impactful in line with evolving community needs and global trends.

Qualifications:

Education and Experience:

• Bachelor’s degree in business, social sciences, development studies, or a related field.
• Minimum 3–5 years of experience in CSR, community development, or program management.

Skills:

• Strong project and team management skills.
• Excellent communication and stakeholder engagement abilities.
• Proven ability to plan, execute, and evaluate programs effectively.
• Basic budgeting/financial management and reporting skills.

Attributes:

• Passion to serve the community and to champion systemic change programs.
• Organized, proactive, and results-oriented.
• Strong interpersonal skills with a collaborative mindset.

What we offer:

• Opportunity to lead impactful CSR programs that transform lives.
• A supportive, flexible work environment, including work-from-home options.
• Collaboration with Taylor’s ESG team for guidance and alignment with sustainability goals.
• Competitive salary with opportunities for professional growth.