Credit Management Executive (Recovery/ Debt Management)

Credit Management Executive (Recovery/ Debt Management)

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Join the Growing Team at Singtel Financial Shared Services in Malaysia!

Are you ready to embark in the exciting world of finance and technology? Singtel Financial Shared Services (FSS) is expanding its operations in Malaysia, and we're looking for passionate, driven individuals to join our dynamic team!

*In Malaysia, Singtel Group operates through a fully owned subsidiary called Sudong Sdn. Bhd.

Why Singtel Finance Shared Services?

Grow Your Financial Digital Literacy: Enhance your expertise in the latest financial technologies and practices in a collaborative, fast-paced shared services environment.

Impactful Work: Contribute to global operations while making a tangible impact on how businesses manage their financial operations.

Career Growth: As we expand, you'll have plenty of opportunities to learn, grow, and advance in your career.

The Credit Management Executive (Recovery/ Debt Management) will be responsible for managing debt recovery processes, consumer bankruptcies, and the full spectrum of company insolvency procedures, including but not limited to liquidation, judicial management, receivership, Chapter 11, and other related processes. Additionally, the role oversees various insolvency-related end-to-end activities, ensuring the effective handling of all associated procedures.

Make an Impact by:

1. Manage the full lifecycle of company insolvency processes, including liquidation, judicial management, receivership, Chapter 11, and other related procedures.
2. Oversee insolvency broadcast listings and take necessary follow-up actions such as preparing proof of debt filings, issuing liquidation letters, and other essential tasks.
3. Handle debt agency assignments and manage payment listings for both corporate and consumer accounts.
4. Administer Bankruptcy and Debt Repayment Scheme procedures.
5. Manage the objection to company struck off process and conduct evaluations of these companies from being struck off.
6. Oversee the activities related to partnerships and sole proprietorships on the company worklist.
7. Handle write-off process and write-back activities.
8. Review and allocate payment postings, debt agencies fee, and oversee credit/debit balance transfer activities.
9. Address internal and external queries and manage escalation cases in a tactful manner.
10. Collaborate with the IT team and various stakeholders to resolve system defects and ensure proper closure of issues.
11. Perform ad hoc duties such as preparing WI documentation, tabulating statistic reporting, and other related tasks.

Skills for Success:

1. Degree in Business Management/ Accountancy or equivalent.
2. Minimum of 2 years experience and above with solid exposure in recovery processes and debt management.
3. Experience in working in the Telco/ Banking industry is a plus.
4. Exposure in proof of debts, liquidation, and managing debt collection agents is required.
5. Expertise in managing complex processes, with a focus on compliance and efficiency.
6. Excellent communication, organizational and problem-solving capabilities.
7. Ability to manage multiple tasks and priorities effectively.

How do your skills match this job?

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as a Credit Management Executive?
• Do you have credit collections experience?
• How many years' experience do you have as a Debt Management Officer?

Telecommunications & Internet Service Providers 101-1,000 employees

Sudong Sdn Bhd, a fully owned subsidiary company of Singapore Telecommunications Ltd (SingTel) is Asia's leading communications group providing a portfolio of services including voice and data services over fixed, wireless and internet platforms.

Our Vision

To be a leading communications and digital services provider.

Our Mission

We believe that the world is a better place when technology is used to help people and businesses communicate effortlessly. We make communication easier, faster and more reliable for customers, while delivering value to our stakeholders.

Our Values

1. Cultivate A Growth Mindset: We seek to cultivate a growth mindset, to stay curious, learn and grow and innovate the next big idea.
2. Operate With Integrity: We operate with integrity, and the highest ethical standards, doing what’s right and not what’s easy.
3. Make Customers First: We are passionate about delivering the best customer experience and every interaction counts.
4. Teamwork is at the heart of our successes and something we maximise because great things happen when we work together.
5. Innovate with a Challenger Spirit: We innovate with a challenger spirit, not stay safe and rely on old ways and processes, but to do things differently, push boundaries, and create a better world for future generations.
6. Take Ownership: We take ownership, follow up on commitments to deliver impact and be the best of us.