Counsellor

• Assessment: Conduct thorough assessments of staff and students’ mental and emotional health to identify their needs and establish individualized goals.
• Treatment Planning: Develop and implement effective treatment plans that may include individual or group counselling, crisis intervention, and referrals to appropriate resources.
• Support and Guidance: Provide ongoing support and guidance on various issues, including coping strategies, stress management, communication skills, conflict resolution, and work-life balance.
• Progress Evaluation: Regularly evaluate and monitor the progress of employees and students, adjusting treatment plans as necessary to ensure optimal outcomes.
• Ethical Practice: Maintain confidentiality and adhere to ethical standards in accordance with the professional code of conduct relevant to the practice.
• Collaboration: Collaborate with colleagues from hospitals, nursing colleges, occupational health services, and external agencies to deliver holistic care and support.
• Record Keeping: Ensure all notes, records, and reports from counseling sessions are documented accurately and kept confidential at all times.
• Professional Development: Engage in continuous professional development by staying informed about the latest research and best practices in counseling.
• Reporting: Provide bi-weekly reports to the Consultant Clinical Psychologist and monthly updates to the Director of Human Resources regarding program effectiveness and individual cases.

Job Requirements

• Bachelor’s degree in Counselling, Bachelor’s degree in Social Work with Clinical Training, or a Master’s degree in Counselling Psychology/Clinical Psychology.
• Registered Counsellor with the Malaysian Counselling Board.
• Minimum of 5 years of relevant work experience in counseling or mental health support.
• Strong counseling skills and personal qualities that foster understanding and connection with staff and students.
• Excellent communication and interpersonal skills to build rapport and trust with diverse individuals.
• Proficient in critical thinking and problem-solving to assess clients’ needs and develop effective treatment plans.
• Commitment to ethical practice, maintaining confidentiality and adhering to professional standards.
• Self-aware and capable of managing personal biases, emotions, and stress effectively.
• Consistent ability to maintain confidentiality in all aspects of work.
• Vigilant about the safety and security of work notes and documentation.
• Strong leadership, planning, organizing, problem-solving, and analytical skills.
• High attention to detail in all tasks and responsibilities.
• Demonstrated teamwork abilities, along with the capacity to work independently and take initiative.
• Reliable and resourceful, able to navigate challenges effectively.
• Proficient in computer skills, including data collection and analysis.