Coordinator - Sales & Marketing

Job Summary

• Responsible for the operations of the sales administration functions.

Key Responsibilities

• Review and identify area for improvement for prompt billings and collections.
• Analyze and recommend enhancement to documentation processes.
• Monitor documentation to meet the required quality management system.
• Identify and recommend improvement to ensure daily operation processes are in compliance with the latest internal controls, policies and procedures and statutory requirements.
• Prepare, monitor and review management reports and ensure reports are submitted timely and accurately.
• Liaise with purchasers, financial institutions, solicitors and other related parties to ensure proper documentation and early loan releases.
• Understand the software usage, identify any shortcoming and suggest improvements to enhance the system.
• Prepare and maintain proper records and files of all purchasers including the records in the developer’s system are updated timely and accurately.
• Cultivate teamwork, provide training, coaching and support to the Sales Administration Staff (if any).
• Maintain contacts with customers to understand their requirements.
• Maintain company’s interest and image ahead by providing excellence services to purchaser, financial institutions, solicitors and other related parties.
• Maintain the confidentiality of the purchasers’ and company’s information.
• Perform other related duties that the Management may direct or assign from time to time.
• To comply and adhere to all matters pertaining to Quality, Safety & Health and Environment related to the job scope and work place as required by the Company.

Qualifications

• Minimum SPM/STPM.

Skills & Abilities

• Able to converse well in English and Bahasa Malaysia.
• Ability to converse in Mandarin will be advantageous.
• Must be computer literate.
• Organized & detail oriented.
• Strong time management.
• Ability to analyze customer data to optimize sales efforts.
• Good communication & listening skills.

Expected Minimum Years Of Experience

• N/A