Coordinator, APAC HR Operations, Global Business Services KL

Coordinator, APAC HR Operations, Global Business Services KL

Job ID: 90895

Areas of Work: Talent & Human Resources

Employment Type: Permanent Full-Time

Company Overview

Bain & Company is the management consulting firm that the world’s business leaders come to when they want results. Bain advises clients on strategy, operations, information technology, organization, private equity, digital transformation, and mergers and acquisitions, developing practical insights that clients act on and transferring skills that make change stick.

APAC HR Operations is based in our Global Business Services hub in Kuala Lumpur, Malaysia, and is part of a globally connected HR Operations function. The HR Operations team supports scalable HR operations for Bain offices located in APAC.

Position Summary

The Coordinator role is to own delivery for specified HR activities and processes in allocated offices. This position requires daily use of multiple core Bain systems and applications and may cover all areas of Bain Human Capital operations according to the needs of the supported offices.

Key Tasks and Responsibilities

HRIS Administration:

• Workday:
  • Performs data entry for supported offices for all business processes, including contract management, background checks, new hires, job changes, compensation changes, terminations, and EIB uploads.
  • Ensures HR data is error-free in advance of payroll deadlines and other major milestones.
  • Drives proactive engagement of local HR teams to confirm Workday events are accurate.
  • Ensures compensation information is error-free in the HRIS and consistent with data in local payroll systems.
  • Tracks leaves in the HRIS according to standards required in each supported office.
• Case Team Survey Update (CTSU):
  • Ensure survey data is up to date by weekly deadline.
  • Ensure timely delivery of case team survey results.
• Time & Absence (T&A):
  • Responsible for helping customers troubleshoot questions related to time and absence submission and approval in Workday.
  • Act as main point of contact for T&A support for onboarded offices.

Qualifications / About You

• Associate or Bachelor’s degree or an equivalent combination of education, training, and experience.
• 1-3 years of professional work experience, preferably in administrative HR roles.
• Computer literate; proficient in Microsoft Outlook, Word, Excel, and PowerPoint.
• Experience working in a demanding environment.
• Excellent written and verbal communication skills.
• Previous use of HRIS systems; Workday experience a plus.