Content Moderator / Content Reviewer (Taiwan Market) #ERT18#

• Evaluate and remove content according to guidelines using designated tools and channels.
• Keep informed about updates and changes in policies and guidelines.
• Investigate, resolve, and report complex content issues.
• Participate in initiatives to improve work quality and efficiency.
• Engage in continuous training programs for professional development.
• Address socially sensitive topics to maintain community safety.

Job Requirements:

• Strong skills in emotional and stress management.
• Excellent comprehension, communication, and proficiency in Traditional Mandarin.
• Ability to perform tasks objectively and without personal bias.
• High attention to detail.
• Comfortable analyzing information from various sources.
• Strong critical thinking and decision-making abilities.
• Passionate about the internet, platforms, and online culture.
• Awareness of cultural and political aspects of the relevant market.
• Capable of working both independently and as part of a team.
• Flexible with shifts and non-standard working hours.
• Adaptable to a fast-paced environment.
• Committed to quality, efficiency, and effectiveness.
• Experience in customer service or content moderation is advantageous.