Content Moderation / Customer Service (Local / Native)

Content Moderation / Customer Service (Local / Native)

• Reviewing Online Videos/Content/Complaints/Legal Notices received from the end Customer on any incorrect decisions taken related to their copyright work/material
• Reviewing/updating contents on a popular social media platform
• Audit of content received and sharing for Social Media Upload
• The work requires the organized practice of screening user-generated content (UGC) posted to Internet sites, in order to determine the appropriateness of the content for the given site, locality, or jurisdiction.
• The work may involve repetitive exposure to content that may be described as 'sensitive' in nature.

Job requirements:

• Fluent in both English (B2+) and with a deep understanding of own local culture, news, and manner.
• Outstanding writing and editing skills in English.
• Fresh Graduates are welcome to apply.
• Work experience as a content reviewer, customer service specialist, or similar role is preferred.
• Strong attention to detail and ability to multi-task projects and deliverables.
• Able to handle requests independently with minimal supervision required.

ADDITIONAL INFORMATION

Job Nature: Customer Services/ Contact center/ BPO/ Shared Services

Education, Ability To Relocate, Ability To Work On Shift