Concierge

Company Description
G Hotel Gurney and G Hotel Kelawai in Penang cater to discerning business and leisure travelers with an ultra-chic, contemporary setting. Located adjacent to each other, guests benefit from cross-usage and signing facilities between both properties. The hotels offer impressive cityscape and seafront views, exclusive bars, lounges, and gourmet restaurants. Rooms feature innovative designs, Serta’s world’s best mattresses, Herman Miller work chairs, and complimentary high-speed internet. The hotels are ideally located next to upscale shopping malls, renowned eateries, and nearby tourist attractions, making them a great place to stay for business or leisure.

Role Description
This is a full-time on-site role for a Concierge located in Georgetown. The Concierge will be responsible for providing exceptional customer service, managing reservations, assisting guests with various inquiries, and performing receptionist duties. The Concierge will also coordinate guest services and ensure a seamless guest experience throughout their stay.

Qualifications

1. Experience in Concierge Services and managing Reservations
2. Excellent Communication and Customer Service skills
3. Ability to perform Receptionist Duties effectively
4. Strong interpersonal skills and a friendly and approachable demeanor
5. Previous experience in hospitality is a plus
6. Proficient in Bahasa Malaysia and English; additional language skills are advantageous