Community Engagement Manager

JOB BRIEF

The Community Engagement Manager is responsible to oversee our company’s community relations and engagement initiatives. This role involves collaborating with Management and various stakeholders to foster positive relationships, enhance our corporate image, and ensure effective communication with local communities. The ideal candidate will possess strong communication skills and a solid understanding of social impact assessment.

RESPONSIBILITIES, AUTHORITIES AND DUTIES

1. Work closely with Management to oversee all government and local government affairs related to community engagement.
2. Contribute to the development of organizational culture and policy.
3. Create and communicate a favorable public image for the company through various media and forums to safeguard the interests of investors, customers, and stakeholders.
4. Establish and maintain a link with the marketing team to ensure consistency in corporate affairs messaging.
5. Review and edit all press releases and social media posts related to community engagement topics.
6. Support and implement strategies to build and protect the company’s reputation through media relations, government relations, and internal communications, etc.
7. Support the development and delivery of strategic direction for community relation strategies and procedures, and stakeholder feedback.
8. Manage company relations with neighbouring communities, including those affected by company project, local communities, migrant communities and other stakeholders.
9. Provide specialized advice on community relations and development to Management, ensuring timely feedback on community concerns.
10. Work closely with community and governmental departments (e.g. JAKOA) on relevant issues in a timely, professional and culturally acceptable manner.
11. Develop and implement communication strategy in accordance with the company’s Stakeholder Engagement Plan including handling of grievances.
12. Communicate with the surrounding communities on all relevant issues.
13. Advise Management on handling social issues in relation to surrounding communities.

QUALIFICATIONS, REQUIREMENTS AND SKILLS

• Relevant degree in humanities, such as Social Sciences, Education, Mass Communication, or Anthropology.
• At least 5 years of experience managing community-related issues, preferably in a plantation setting.
• Good oral and written communication skills.
• Ability to collect and analyze data to assess the social impacts of projects on the community.
• Ability to live and work at remote environment.