Community Associate

Job Description

Responsible for maintaining and ensuring excellent operations, performance and customer renewal rate of the branch.

This role is going to work directly with the Operation Manager.

Job Highlight

• Responsible for and able to learn the operations and paperwork related to the branch.
• Able to understand and accumulate some knowledge about marketing and event planning.
• Based on and able to interact with companies from different backgrounds, it helps to expand the knowledge of different work industries.

Job Responsibilities:

• Assist in handling the operations of this cool co-working space.
• Handle day-to-day operations to ensure the branch runs smoothly and provide support to our coworkers.
• Assist with the administrative aspects of this cool co-working space. For example, preparing invoices, drafting contracts, issuing payment receipts, and documents.
• Handle the operational maintenance of the branch in a timely manner to ensure that the hardware and software equipment in the branch is functioning effectively.
• Assist in promoting the features of the branch and completing sales assignments given by the sales department, such as giving detailed presentations to interested coworkers, taking them on a tour, understanding their needs, and conveying effective information to the sales department.
• Assist the event department in organizing community events and detailed arrangements to actively promote invitations to the coworkers of the branch.
• Demonstrate good communication and problem-solving skills to support our coworkers.
• Responsible for completing related work or other ad hoc duties as assigned by the operation manager.

Job Requirements

• Candidate must possess at least a Post Graduate Diploma, Professional Degree in Human Resource/Public Relations/Administration/Management or equivalent.
• At least 1-2 years of working experience in the related field is required for this position.
• Required skill(s): Microsoft Office (Excel, Word & PowerPoint).
• Required language(s): English, Bahasa Malaysia, and Mandarin.
• Candidate fluent in Mandarin preferred as the role requires dealing with Mandarin-speaking clients.
• Good communication, interpersonal, and analytical skills.
• A collaborative team player and able to multi-task and work in a fast-paced and dynamic environment.
• Only shortlisted candidate(s) will be notified.