Collector Executive Kuantan

Main Purpose of Job:

The main purpose of a collector is to manage customer’s account on a monthly basis, ensure all accounts pay before the due date & to ensure customer’s account maintains and does not increase in aging.

Job Description:

• Responsible for each separate individual result (collection result).
• Advise customers to make the payment on time.
• Act as a reminder to notify customers regarding the payment due date.
• Respond to customer requests based on their requirements.
• Ensure to maintain customer service and company image.
• Complete dunning activities based on allocated queues.
• Extensive follow-up with customers via phone calls/email/fax to ensure that they pay in accordance with credit terms.
• Ensure good client relationships & service levels.
• Achieve the set standards in collections and financial objectives of collections by management.

• Minimum STPM, Diploma, or Degree Holder.
• Fresh graduates are encouraged to apply.
• Target-oriented and able to work under pressure.
• Good communication and negotiation skills.
• Contract position.

• Annual Leave
• Medical Claim
• EPF, SOCSO
• Incentive
• Training is provided.