Clinical Sales Manager

RESPONSIBILITIES

Clinical support

• A good understanding and familiarization of the clinical EP environment, competitor products – continuous development of EP knowledge and to coach team members in the field.
• Good people leader & management skills.
• Able to lead and support EP cases, optimizing Carto Experience (OCE) on products or modules as well as able to handle system troubleshooting during any case situation.
• Following and coordinating clinical procedures or schedules.
• Tailor product conversation to the audience to ensure proper understanding and optimal utilization.
• Demonstrates products features and benefits to meet customers’ unmet needs.
• Become comfortable with all types of heart arrhythmias.

Sales

• Planning and achieving business and sales goals.
• Collecting, analyzing, and sharing market information (public procurements, competitors, business partners).
• Benchmarking exercises.
• Preparing pricing offers, public procurements responses, respecting deadlines.
• Understand and know clinical EP environment, competitors’ products – continuous development of the knowledge.
• Keeping regular presentations, education to the partners – introducing new products, techniques, providing courses for the best usage of the product.
• Responsible for the launch and rollout of new products and services, initializing sponsorship/workshops/proctorship events & execute state-of-the-art product launches process.
• Participate online or/and f2f in industry symposia, medical meetings and monitor the industry’s business.
• Commercial & negotiation activities with non-clinical stakeholders/tender committees etc.

Operational

• Effective expense management of yearly Advertisement & Promotions, CME & sponsorship budget.
• Respecting deadlines in providing monthly reports, expense reports, forecasts and other company processes.
• To understand and follow the processes with the Customer Service (pricing, public procurement, Consignment management etc.).
• Following and administrating quality Complaints due to Company quality processes.
• Close collaboration with support function personnel and departmental Heads.
• Required to attend regular calls or meetings on demand planning, product change management, Launch Excellence and Leadership team engagements.

QUALIFICATIONS

• University Degree (preferably Technical, Biomedical or Medical background).
• 2 - 3 years of relevant experience within the cardiovascular / Electrophysiology field.
• Good communicator with excellent presentation skills. Strong ability to effectively convey information in a variety of formal and informal settings.
• Ability to drive projects in an organized and timely manner, with necessary follow-ups and interaction with all involved stakeholders.
• Desire and ability to anticipate and address the needs of customers (internal or external) through timely program/project implementation.
• Analytical thinking: systematic gathering, organizing, and synthesizing of relevant data into meaningful added value information.
• Teamwork/Collaboration: intention and ability to work effectively with others toward shared and common goals.
• High level of energy, engagement, responsibility.
• Excellent spoken and written English.
• Ability to travel, mainly locally and at times within South East Asia countries.
• Driving license.
• Fluency in speaking / written / reading English language & preparing presentation decks.