Clinical Integration Specialist

The Medical Affairs team collaborates with the leaders of Sleep, Respiratory Care, SaaS, ResMed Healthcare, and Asia Growth Markets to ensure our work, especially our clinical research and market access projects, align with their strategic priorities. We also review key government policies, as part of the continuous evaluation and improvement process that helps us maintain global compliance across an ever-shifting landscape of legal and regulatory requirements. The two, research and compliance, work hand-in-hand, and when balanced properly allow us to generate important clinical, economic and market evidence, that improves the lives of patients in ways that are scientifically valid, clinically relevant and ethically sound.

Job Description Summary

As a Clinical Integration Specialist within ResMed’s Medical Affairs Operational Excellence team, you will ensure clinical accuracy in label reviews, streamline knowledge management processes, and support the integration of clinical content throughout the organization. You will collaborate with global teams to update and organize knowledge assets, assist with literature searches, and manage training materials. This role also involves process optimization, timely stakeholder communication, and providing support for various Clinical Integration projects to enhance ResMed’s global impact in sleep-disordered breathing and respiratory care.

Job Description

ResMed is a global medical device manufacturer and software as a service provider in the world of sleep disordered breathing and respiratory care.

The Medical Affairs department is the clinical research, scientific communication and clinical advocacy arm of ResMed. We ensure that ResMed’s products are safe and effective, and we communicate the benefits to policy makers, healthcare providers, clinicians and patients to ensure patients have the best access to care.

The function of Clinical Integration sits in the Clinical Communications & Integration team in Medical Affairs, and it aims to integrate our global clinical content across the Medical Affairs functions, as well as internally to the business. This includes ensuring access to knowledge assets both for Medical Affairs and the whole ResMed organization. The Clinical Communications & Integration team is globally distributed, with Clinical Integration Specialists based in Kuala Lumpur, Malaysia, reporting to the Manager, Clinical Integration.

Responsibilities

• Manage label review workflows for Medical Affairs; this includes review of content for clinical accuracy.
• Support process management of label review needs for Medical Affairs; may also include content review to support external materials.
• Support the build of systems and processes to ensure the Clinical Integration team can grow with scale with ResMed’s needs.
• Understand ResMed’s products and services for clinical application to actively and effectively conduct literature searches as applicable to the role.
• Learn about software tools for scientific publications in order to assist users in their requests for information, including purchasing articles if required, creating bibliographies and research folders for particular subjects.
• Update and organize the knowledge management training materials for users to help make training easy and accessible to a range of users.
• Ensure inquiries received through the clinical integration inbox are being responded to appropriately and timely.
• Proactively contribute to clinical integration initiatives and identify areas of improvement for knowledge management services to the medical affairs organization.
• Provide regular progress updates to managers and present key project updates to broader Medical Affairs teams.
• Manage the Medical Affairs intranet and support communication of Medical Knowledge platforms and updates across the organization.

Desired Skills and Experience

• Minimum: Bachelor’s degree in science or clinical field; Master’s degree would be preferred.
• Minimum of 5 years of related experience.
• Strong clinical/academic background in sleep and respiratory medicine.
• Experience in working with or deep understanding of published clinical trials.
• Experience in literature searches, with ability to provide intelligent summary of findings.
• Independent individual contributor; Experience in proactively moving projects toward goals with a remote team and collaborating across multiple time zones.
• Experience with clinical content within a regulated commercial organization (e.g. pharma, medtech, medical device).
• Computer proficiency is a must with experience and/or interest in learning new software tools and genAI platforms.
• Experience with purchase requisitions and accounts codes would be helpful.

Why Join ResMed?

• Contribute to meaningful work that helps improve patients’ lives and transforms healthcare delivery.
• Collaborate with diverse, global teams in a dynamic and supportive environment.
• Access continuous learning and professional growth opportunities.

If you are passionate about communicating scientific and clinical advancements and thrive in a fast-paced, innovative environment, we invite you to apply and help shape the future of respiratory care at ResMed.

Key contacts:

Vanes sa Di Cataldo
Manager, Clinical Integration

Sophia Karok
Senior Manager, Medical Content and Integration

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.