Client Operations Officer, Fund Administration

Client Operations Officer, Fund Administration

What is the opportunity?
CACEIS was set up in Cyberjaya, Malaysia in July 2023 with approximately 1,000 employees, with the acquisition of RBC Investor Services’ European business and Malaysia centre of excellence. As a centre of excellence, the team in Malaysia provides asset services, custody, and payments for clients in Europe (Belgium, Ireland, Luxembourg, Switzerland, and the United Kingdom) with a global operating model that maximizes efficiencies across time zones, supports 17/5 operational capability with a follow-the-sun model, enhances scalability of our global operations, and the implementation of standardized processes.

Supporting Region: Dublin
Working Hour: 10am-7pm MYT

What will you do?

• Understand and perform the complexity fund with minimum support.
• Investigate and analyze all exceptions identified in LDC. In case of breach, determine the status (active, passive, warning, and technical breach).
• Analyze the fund prospectus and information from external data providers (Bloomberg, Telekurs, etc.).
• Understand and analyze the legal rules of UCITS and legal requirements.
• Understand clients' and countries' specificities in terms of investment limits.
• Perform control review on all breach items and input in the systems (LDC, BICMAN, Client Database).
• Perform post-trade eligibility check on products such as target funds, indices, closed-ended funds, structured products, and input in dedicated tools (ICED).
• Prepare, generate, and analyze risk reports.
• Understand and perform the control for PCS fund.
• Perform manual checks as per the setup instructions.
• Provide explanations and information to the oversight team on any new breaches identified by the day through email communication.

What do you need to succeed?
Must-have

• 1 year of experience in investment compliance, fund accounting, or financial services.
• Previous analytical exposure is desirable.
• Good written and verbal communication skills, ability to use initiative, and excellent attention to detail.
• Good interpersonal skills and networking abilities with agents and internal departments, and ability to work as part of a team to achieve collective goals.
• Good organizational skills, ability to prioritize workloads to meet tight deadlines.
• Funds product knowledge.

Nice-to-have

• Fund accounting system knowledge desirable: Multifonds, Bloomberg, or equivalent applications.
• Excel (Macro) and other Microsoft Office applications.
• German/Italian/French language is considered an advantage.

What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including performance-based bonuses, flexible benefits, and competitive compensation.
• Leaders who support your development through coaching and managing opportunities.
• A world-class training program in financial services.
• A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded.