Claims Examiner

70737 | Customer Services & Claims | Professional | [[custPositionClusterCSB]] | Allianz Malaysia | Full-Time | Permanent

Job Description

• Claims specialist
• Claims services
• Claims assessment & processing
• Claims settlement
• Claims dispute resolution

• Assess quantum of claims.
• Conduct negotiation on claims settlement.
• Identify potential fraud claims through system and manual triggers.
• Review of policy liability.
• Attend to claims query from customers, TP, agents, brokers, branches and claims hubs.
• Obtain necessary claims documents from insured, solicitors, underwriters, agents, brokers, etc.
• Assess claims based on documents/reports that support claims, i.e. medical, police, survey, sketch plan.
• Offer settlement to workshop, third party & insured.
• Proceed investigation and mediate the complaints with resolutions.

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.

Great to have you on board. Let's care for tomorrow.