Chief Operating Officer

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• COO’s primary responsibility is for the daily operations of Mount Miriam Cancer Hospital (“MMCH”).
• COO works closely with CEO to develop the palliative and hospice(“PH”) section as well as the Oncology-Palliative Hospice strategy.
• COO reviews important information on the day-to-day administrative and operational function of the hospital and assists CEO.

KEY RESPONSIBILITIES

• Work with the CEO to ensure all staff are aligned with Mount Miriam Cancer Hospital’s (“MMCH”) shared vision of providing the best and affordable cancer treatment and care to the local community. Execute the three-year Mission Plan based on the five strategic building blocks of the hospital and leverage on organisation’s strategic enablers namely, finance, infrastructure, technology and partnership.
• Translate strategy into actionable and measurable steps for sustained growth, implementing organisation-wide goal setting, performance management and annual operations planning.
• Oversee the hospital operations and employee productivity, building a highly inclusive culture that ensures the staff serve in accordance with the vision and mission of the hospital.
• Ensure compliance with national and local healthcare regulations and take appropriate timely action when necessary.
• Analyse operations to identify areas for process enhancement.
• Oversee and provide line management for all the departments of the hospital.
• Participate in the ongoing identification of new areas of income, and opportunities for partnerships, to provide financial stability and sustainability of the PH strategy.
• Engage with stakeholders, working with the CEO / ET to provide outreach and awareness programmes so as to extend MMCH’s reach into both the local and foreign patient market.
• Work with the CEO / BOD to manage and develop major strategy decisions, ensuring that due process is applied at all stages of decision-making and full consideration is given to all options.

REQUIRED SKILLS AND QUALIFICATIONS

• At least 10 years in leadership roles and managing cross-functional teams.
• Understands the Malaysian healthcare system and responsibilities to the public, patients and staff.
• Experience of working in the health and social care sector at a senior level, with management experience in palliative and hospice care being a definite advantage.
• A proven track record in sound strategic planning and problem-solving skills.
• Comprehensive knowledge of project management, financial management and planning.
• Ability to manage and motivate multi-cultural teams.
• Excellent written and oral communication skills, including engagement with key stakeholders.
• Experience in managing and leading projects.
• Experience in fund-raising.
• Degree or equivalent qualification, with relevant working experience in a health-related field.

How do your skills match this job?

Your application will include the following questions:

• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a chief operation officer?
• How many years of project management experience do you have?
• Which of the following languages are you fluent in?

Mount Miriam Cancer Hospital was established in 1976 by the Sister of Franciscan Missionaries of Divine Motherhood (FMDM). Its origin was a nursing home offering compassionate care to those in the late stages of cancer. Recognizing the intensive need for active cancer treatment, Mount Miriam expanded into a Cancer Treatment Centre while continuing with Palliative Care.

Today, we are one of the leading cancer hospitals in Malaysia offering a wide range of services. The commitment to holistic and compassionate nursing care has remained our main focus.

Our Vision

Mount Miriam Cancer Hospital aspires to bring God's healing presence through the best and affordable cancer treatment and care.

Our Mission

Mount Miriam Cancer Hospital is a not-for-profit Catholic hospital which shares in the global mission of the Franciscan Missionaries of Divine Motherhood (FMDM), to serve all persons regardless of nationality, race, belief or income with love, respect, compassion and care in compliance with referenced standards of medical ethics, clinical efficacy and safety.

Our CORE VALUES

Compassion - We endeavour to give comfort, love and care to everyone we encounter and help them attain wholeness, reconciliation, harmony and peace.

Respect - We uphold the inherent dignity, beliefs and right of choice of each person.

Integrity - We uphold honesty, justice and trust.

Our Specialties:

1) Radiotherapy

• Stereotactic Radiosurgery (SRS)
• Stereotactic Radiotherapy (SRT)
• Image Guided Radiotherapy (IGRT)
• Intensity Modulated Radiotherapy (IMRT)
• Tomotherapy (Tomo)
• 3D Conformal Radiotherapy
• Conventional Radiotherapy

2) Chemotherapy

3) 3D Brachytherapy

Our Services:

Health screening, Diagnostic imaging - PETCT, CT Scan, Mammogram, Ultrasound & X-ray

In House Palliative and Home Visits

In house physiotherapy

What can I earn as a Chief Operating Officer?