Chief Engineer

The Chief Engineer oversees the maintenance, repair, and efficient operation of all hotel facilities, systems, and equipment to ensure smooth operations and guest satisfaction. They manage a team of engineers and technicians, ensuring compliance with safety, environmental, and brand standards.

Key Responsibilities

Leadership and Management:

• Lead, supervise, and motivate the engineering team, including maintenance staff and technicians.
• Schedule and coordinate daily tasks and work assignments for the engineering team.
• Conduct performance evaluations, provide feedback, and support staff development and training.

Facility Maintenance:

• Oversee the maintenance and repair of all hotel facilities, including HVAC systems, plumbing, electrical systems, and mechanical equipment.
• Develop and implement a preventive maintenance program to ensure the hotel’s facilities are in optimal condition.
• Respond to and resolve emergency maintenance issues promptly.

Project Management:

• Plan and manage engineering projects, including renovations, upgrades, and improvements to hotel facilities.
• Coordinate with contractors, vendors, and other stakeholders for project execution.
• Monitor project progress, ensuring adherence to timelines, budgets, and quality standards.

Safety and Compliance:

• Ensure compliance with all local, state, and federal safety regulations and building codes.
• Conduct regular safety inspections and audits to identify and address potential hazards.
• Develop and enforce safety procedures and protocols to protect employees and guests.

Budget and Inventory Management:

• Prepare and manage the engineering department’s budget, including forecasting and controlling expenses.
• Oversee the procurement of tools, equipment, and supplies, ensuring cost-effective purchasing and inventory management.
• Track and report on budget performance and adjust as necessary to meet financial goals.

Operational Efficiency:

• Monitor and analyze the performance of hotel systems and equipment to identify areas for improvement.
• Implement energy-saving and sustainability initiatives to reduce operational costs and environmental impact.
• Ensure that engineering operations support the overall goals and service standards of the hotel.

Guest and Staff Relations:

• Address and resolve any maintenance-related guest complaints or issues promptly and professionally.
• Collaborate with other departments to ensure smooth operations and address facility needs.
• Provide exceptional customer service to internal and external stakeholders, maintaining a high standard of professionalism.

Documentation and Reporting:

• Maintain accurate records of maintenance activities, inspections, repairs, and compliance with regulations.
• Prepare and present regular reports on engineering operations, including status updates, budget performance, and project progress.