Central Melanau Transcription Team Manager

Central Melanau Transcription Team Manager

Location: Remote
Status: Project Based (Contract)
Compensation: Per audio minute, see below for details
Benefits: Ability to work remotely, flexible schedule

JOB SUMMARY
We are currently seeking a Transcription Team Manager with proven experience in team and project management in the localization industry. In this role, you will oversee a team of 5-10 transcribers. Teams complete projects focused on transcribing audio content into text. The project involves long-form transcription following established guidelines and best practices. This multi-faceted role offers the opportunity to earn income through multiple streams, as a transcriber, reviewer, and manager. See below for more details, including pay rates.

RESPONSIBILITIES

1. Regular and prompt communication in English
2. Monitoring team progress and performance, while ensuring timely project completion
3. Providing invoices and invoicing summaries
4. Assist in hiring and onboarding transcribers, while following company-established onboarding procedures
5. Administering and grading language verification tests, as well as revising and enhancing tests as needed
6. Training and providing support for transcribers
7. During downtime, utilize company transcription program to transcribe alongside transcribers to help progression of project
8. Troubleshoot alongside Team Services Manager and department Operations Coordinator to resolve any issues reported by transcribers during their work, such as bad data, technical issues, etc.

REQUIREMENTS

1. Full proficiency in the Central Melanau language (ISO: mel)
2. Professional work experience in Linguistics, Translation, Transcription or localization, strongly preferred
3. Proficiency in computer and internet skills
4. Competency on both MAC and PC platforms, Microsoft Applications, and G Suite
5. Strong grammar, orthography, and punctuation skills; a proficiency test will be required
6. Responsive with timely email access
7. Effective web search skills
8. Ability to onboard within two weeks
9. Preferred, experience using Upwork

ADDITIONAL INFORMATION

1. Compensation as noted below:
2. Transcription: USD $2.20 per audio minute transcribed
3. Reviewing: USD $0.60 per audio minute reviewed
4. Management: USD $0.50 per audio minute completed (total of all project audio minutes)
5. The projected project volume is currently 19 audio hours (project volume may fluctuate)
6. Language verification test review - USD $15 per review

Please note that the pay rate is in US dollars and payment will be made in US dollars. The amount in local currency will vary according to exchange rates.

ABOUT THE COMPANY

Productive Playhouse Inc. (PPH) is a global data company. From our start, forward thinking in language acquisition and carefully observed cultural experience have defined the Productive Playhouse mission and driven our teams. Our growth into a full-service data company began in 2011 and has expanded rapidly over the last decade. PPH currently offers our clients a wide range of data services including transcription, translation, linguistic analysis, rating, systems testing, localization, field and studio recording, language skill verification, and sensitive and diversity-focused data handling, with additional services being added continuously.