Call Centre Agent

Chief Operating Officer at Bestinet Sdn Bhd | Helping Smart Managers Keep Their Employees Engaged and Productive

Company Description

Bestinet Sdn Bhd (Bestinet Malaysia) is an Information Technology organisation that focuses on delivering innovative and comprehensive technology solutions for public and private sector clientele. Since 2008, Bestinet has been involved in developing end-to-end technology solutions for a wide array of clients, aiming to exceed client expectations by fostering smart collaborative partnerships. Bestinet aims to be a global leader in cross-border economic migration solutions, utilizing technology to reinforce public sector regulation of non-permanent blue-collar migrant workers.

Role Description

This is a full-time on-site role for a Chief Operating Officer located in Cyberjaya. The Chief Operating Officer will be responsible for overseeing the organization's ongoing operations and procedures, ensuring operational efficiency, and developing strategies to enhance productivity and employee engagement.

Qualifications

• Excellent communication and interpersonal skills
• Customer service orientation and problem-solving abilities
• Attention to detail and ability to multi-task
• Proficiency in using call center software and computer systems
• Fluency in multiple languages is a plus
• Prior experience in a customer service or call center role is preferred
• Minimum education level of high school diploma or equivalent