Cafe Manager

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• Looking for candidates available to work:
  • Monday: Morning, Afternoon
  • Tuesday: Morning, Afternoon
  • Wednesday: Morning, Afternoon
  • Thursday: Morning, Afternoon
  • Friday: Morning, Afternoon
  • Saturday: Morning, Afternoon
• 2-3 years of relevant work experience required for this role
• Working rights required for this role

Operational Efficiency:

Manage all aspects of café operations for smooth functioning.

Monitor food quality and compliance with health and safety regulations.

Control operating costs, including wages, utilities, and supplier costs.

Ensure compliance with company policies and procedures.

Maintain a clean, organized, and visually appealing store environment.

Conduct regular site visits to assess and improve performance.

Staff Management:

Recruit, train, and supervise a team, including cashiers, waiters, kitchen staff, and supervisors.

Provide ongoing coaching, motivation, and performance evaluations.

Address any performance issues effectively.

Develop strategies to achieve sales and profit goals.

Monitor sales and ensure excellent customer service standards.

Resolve customer complaints promptly and effectively.

Inventory and Stock Management:

Oversee inventory processes, including stock ordering and replenishment.

Manage inventory levels, reduce waste, and ensure stock rotation.

Conduct stock audits and coordinate with procurement for timely product availability.

Verify supplies with quality control checks and manage paperwork.

Marketing and Promotions:

Collaborate with the marketing team to develop strategies.

Plan and execute promotions to drive customer traffic.

Monitor marketing initiatives and adjust strategies as needed.

Administration:

Analyze sales data, customer feedback, and market trends to identify opportunities.