(C) E-Commerce Platform & Operation Asst. Manager / Manager

Upscale Sdn Bhd

Shah Alam

MYR 100,000 - 150,000

Job description

Job Openings (C) E-Commerce Platform & Operation Asst. Manager / Manager

Requirement:

This is a yearly renewable contract, convertible to permanent staff on 2nd year renewal based on staff performance.
No difference between contract staff and permanent staff benefits entitlement.
Staff must be willing to work at Jubli Persiaran Perak, Shah Alam.
Bachelor's Degree preferably in technology related discipline such as Computer Science or Management of Information Systems.
2 - 3 years hands-on and operational experience on e-Commerce platform i.e. SAP Hybris Commerce (ideally) or other e-commerce platform (like Salesforce, Magento) with SAP ERP.
Familiar with e-Commerce end-to-end flow.
Familiar with system flow between e-Commerce platform and ERP system or other legacy systems.
Basic content designing (i.e. Photoshop) & programming & coding skill is a plus.
Knowledge and experience on Adobe Experience Manager is a plus.
Excellent problem-solving skills.
Responsible, organized and independent.
Strong written and verbal communication skills and collaborative teamwork attitude.

Responsibilities:

Manage and support onsite operation team on all product and promotional activities on website. Ensure accuracy and timeliness of input and loading of information onto the e-Commerce platform management system e.g. products, promotions, stocks, price.
Monitor the operation and identify any potential issues on the system and escalate any technical issues to the relevant teams.
Assist in the conceptual and technical operation of the e-Commerce platform.
Work with business users to discuss, recommend, explain, and reconcile desired functionality and technology capabilities.
Facilitate and manage global, local enhancement projects and service add-ons with the development team.
Responsible for application integration testing, UAT and implementation roll-out.
Support system integration with backend and other legacy systems e.g. GERP.
Provide technical platform consultancy & training.