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To be multitask and stationed on rotation basis at the following areas:
To answer all telephone calls and inquiries as well as to relay messages to the respective person.
Attend to customer inquiries, needs and complaints regarding Guarantee Letters (GL) and other insurance matters. Escalate the matter to Business Office Manager and Senior Finance Manager, if assistance is required.
Maintain regular and effective communication with other departments, including but not limited to Nursing, to ensure smooth operation of the Business Office.
Maintain effective security procedures for the hospital and report any suspicious activities to the Security Department for further action.
Job Requirement:
SPM or equivalent.
Preferably with healthcare / hospitality background and possess minimum 2 years of experience.
High integrity, honest and trustworthy.
Able to work with all levels of staff.
Knowledge of basic office equipment operation.