Business Development Manager (Logistics)

Executive recruitment company Monroe Consulting Group Malaysia is partnered with a fast-growing MNC logistics company. As their business is expanding, we are looking for a Business Development Manager to drive growth for the company.

The Business Development Manager is responsible for driving growth by identifying, developing, and securing new contract logistics business opportunities. This role requires a strong understanding of the logistics and supply chain industry, distribution, and value-added services, combined with sales and relationship management skills.

Job Responsibilities:

Business Development & Client Management

• Identify, pursue, and secure new business opportunities within the Malaysian market.
• Develop and maintain strong relationships with new and existing clients, ensuring long-term partnerships.
• Promote the company’s freight forwarding services, including Air and Ocean freight, warehousing, customs clearance, and logistics solutions.
• Deliver customized solutions to clients by understanding their supply chain needs and offering tailored services.
• Meet and exceed sales targets by proactively engaging with potential clients and expanding the company’s customer base.

Market & Competitive Analysis

• Conduct market research to identify emerging trends, competitor activities, and potential business growth areas.
• Analyse pricing strategies and service offerings to position the company as a key player in the logistics industry.
• Collaborate with internal teams to develop competitive and innovative sales strategies.

Collaboration & Customer Solutions

• Work closely with overseas agents and local operational teams to ensure seamless service delivery.
• Act as a key point of contact for customers, resolving service-related issues efficiently.
• Represent the company at industry events, trade shows, and networking opportunities.

Job Requirements:

• Minimum 3 years of experience in sales within the freight forwarding, logistics, or supply chain industry.
• Strong knowledge of international shipping, customs procedures, and logistics operations.
• Fluent in English and Bahasa Malaysia (both spoken and written). Additional language skills are an advantage.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
• Ability to work independently and manage multiple clients in a fast-paced, target-driven environment.
• Willingness to travel within Malaysia and internationally as required.