Business Development Manager

Responsibilities:

Primary Scope

• Hunt, win and acquire new business and customers for the organization
• Lead the engagement and grow assigned customers in country
• Maintain positive and close relationships with all assigned customers
• Lead and prepare customer quotations and proposals
• Meet targets and/or increase the organization's revenue, volumes and gross profit
• Execute business development strategies and tactics
• Assist management and leadership in the formulation of sales planning, tactics and strategies when required.
• Interact with local and regional product teams (including Air, Ocean and others) on securing the best rates in the market for customer proposal purposes.
• Manage and analyze the performance of owned customers, identify the need for action and execute these actions
• Support and/or enable the growth of assigned accounts regionally or globally if required.

Secondary Scope

• Work collaboratively with leadership & related stakeholders to implement new & existing sales initiatives
• Work on tenders/RFQs/Bids if required
• Positive internal stakeholder relationship management - Tech, Product, CS, Operations & others
• Contribute ideas on process improvements & implementation of related improvements.
• Execute and manage all other jobs as assigned by immediate and dotted line manager

Job Requirements

• Minimum Diploma in Business Administration or Sales & Marketing
• At least five years customer facing sales experience of which three years in a sales management capacity in a freight forwarding, shipping, Logistics or Supply Chain environment is a MUST
• Good records in execution of successful sales development strategies
• Working knowledge in Freight Forwarding and/or logistics related operations and selling process
• Proactive, independent and able to multi-task and work in a matrix reporting environment
• Strong customer focus and service ethics
• Proficient in use of Microsoft Office applications.
• Good interpersonal skills, accountable, initiative and willingness to learn
• Good consultative sales techniques and well-developed negotiation skills
• Possess a high level of honesty, integrity, and ethics
• Good team player with positive working attitude