Business Analyst (Malaysia)

The Business Analyst (BA) is responsible for preparing the logical design of a web application. This includes analyzing the user and business requirements and developing solution design to address these requirements. The BA will create the logical design which will include the user stories, workflows, and process flows to ensure that the web application meets the needs of the customer. The BA will also analyze the current system and recommend changes to improve the customer experience.

Responsibilities:

• Study and analyze user and business requirements to develop logical designs for the web application
• Write user stories, workflows, and process flows of the solution.
• Create wireframe / mockups of the design's user interface to illustrate the intended look and flow of the design
• Collaborate with our software engineers and QAs for any clarifications or found gaps in the design during implementation
• Collaborate with the operations team who facilitates the operations with our users in further understanding and analyzing the provided user requirements
• Analyze the current system and recommend changes to improve the customer experience

Qualifications:

• Bachelors Degree in Computer Science, Information Systems, or related field
• At least 2 years of experience in Business Analysis, Software Analysis and Design
• Basic knowledge of Entity-Relationship Diagrams (ERD) and relational database design
• Relevant knowledge in web application design, including UI/UX principles and industry best practices/standards
• Experience with Environmental, Social, and Governance (ESG) is a plus