Business Analyst Fund Services (Hybrid)

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Securities Services supports our clients’ business by drawing on the strength of our unmatched global footprint, which provides them with access to local expertise and scalable solutions to support their ambitions.

We’re currently looking for a high caliber professional to join our team as Business Analyst Fund Services - C10 (Hybrid) (Internal Job Title: Fund Accounting Analyst 2 - C10) based in Kuala Lumpur, Malaysia. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions and manage your financial well-being to help plan for your future. For instance: Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

In this role, we are looking for a Junior Business Analyst who will contribute to onboarding or change of processes and operational workflows for internal or client driven projects within Funds Services Change Department. This role is critical in helping to shape and drive process and technology change across the Fund Accounting and Middle Office business. Role requires strong analytical skillset in order to design, test and validate complex solutions and services for our clients and operational teams. Communication and networking skills are essential to effectively cooperate with multiple stakeholders on various seniority levels across Product, Technology, Operations and our Clients.

Responsibilities:

• Perform process analysis and design solutions in response to client or operational needs;
• Deliver business requirements, prepare testing scripts and execute testing.
• Co-operate closely with business stakeholders in hand with our Product, Technology partners and our clients, whilst ensuring the right infrastructure to align our vision and strategic goals;
• Proactively escalate potential risks related to the projects you are involved in;
• Challenge the status quo, display initiative and innovation in coming up with solutions;
• Perform root cause analysis of common operational problems;
• Resolve ad-hoc queries.
• Contribute to project plans creation;
• Display appropriate involvement in team level initiatives.

As a successful candidate, you’d ideally have the following skills and exposure:

• Bachelor’s degree/University degree or equivalent experience;
• Experience with operational improvements in financial institutions (e.g. Lean, reengineering programs);
• Experience of working with external clients within Securities Services operations (desirable);
• Sound understanding of financial market;
• Ability to work in fast paced environment under tight contractual deadlines;
• Very good command of English;
• Excellent communication and stakeholders management skills, with the ability to communicate to a range of audiences;
• Strong analytical skills;
• Base knowledge of MS Visio, PowerBI and SQL is a definite asset.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today.

Job Family Group: Operations - Transaction Services

Job Family: Fund Accounting

Time Type: Full time

Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.