Branch Supervisor (Operational Branch)

About Us

Aonic is an end-to-end drone solutions company. We began by providing drone services and have since evolved into a comprehensive solutions provider - creating our own drones, supplying major brands like DJI, and now expanding into distributing smart home products.

With expertise across B2B and B2C segments, we deliver end-to-end solutions through six integrated verticals: agriculture, industrial, services, retail, academy, and lifestyle.

At Aonic, our mission is to empower businesses and end users with innovative ecosystems that drive efficient living through smart technology.

About the Role

The Branch Supervisor is responsible for managing daily branch operations, optimizing resources, developing staff, ensuring compliance with standards, and maintaining customer satisfaction. The role requires technical troubleshooting, problem-solving, presentation skills, and a minimum of 3 years of operational experience, along with relevant certifications and a degree in engineering.

Key Responsibilities

• Administrate and maintain the day-to-day functionality of the operational branch by optimizing the availability of the establishment, tools, facilities, and people in achieving project requirements and meeting exponential growth opportunities.
• Deploy and action plans to achieve optimum effectiveness, efficiency, and quality management. This includes people development and charting the career progression of the staff.
• Update operation parameters and assign responsibilities according to the competency matrix.
• Interact with customers, interpret their needs and requirements, and deliver expectations in the field.
• Review tasks and initiate necessary corrective actions.
• Review and enrich processes to add value to quality management and customer benefits.
• Update project metrics and data collection to ensure the project trajectory remains on course.
• Ensure project compliance with applicable codes, practices, policies, performance standards, and specifications.
• Commit and discharge duties in compliance with ISO 9001 and CAD 6011 (II) Agricultural UAS Operations’ requirements and standards.

About You

• Technical troubleshooting skills.
• Problem-solving skills.
• Presentation skills.
• Competency in Microsoft Office.
• Minimum 3 years of working experience in an operationally related environment.
• Degree in Electronic, Mechanical, Aviation, or any other engineering discipline.
• Possess a valid Remote Pilot Certificate of Competency - Basic (RCOC-B), RCOC Module 2 (AGR), and any other certifications approved by Remote Pilot Training Organization (RPTO) by CAAM.