Beverage Innovation, Specialist

Position Responsibilities

1. Participate in New Product Development, starting from A to Z (ideation to launch).
2. Create and enhance drinks menu that fill a niche in the competitive F&B market.
3. Responsible to develop new beverage based on market trend, sales data, operation effectiveness and customer demography.
4. Conduct idea generation sessions to initiate the creation of new beverage products that align with company goals and objectives.
5. Establish costing information for new and revised formulation.
6. Aid in preparation of food tasting sessions and constantly iterate rapidly.
7. Conduct comprehensive market and consumer research to identify emerging trends, technologies, and opportunities for new product development.
8. Gather, analyze, and maintain product, market, and technology trend information and come out with feasibility report to ensure products are always viable and competitive.
9. Identify and evaluate potential suppliers, partners, and external resources to support research and development initiatives.
10. Communicate constantly and build good rapport with vendors.
11. Perform testing on product stability, shelf-life evaluation and any other tests as per required.
12. Ensure all products are in compliance to Halal requirements, health and safety regulations.
13. Conduct investigations and propose solutions to address all product complaints or feedback.
14. Responsible for the upkeep of product SOP.
15. Maintain accurate documentation of experiments, procedures and results to facilitate knowledge sharing and intellectual property protection.
16. Responsible for other ad-hoc tasks as assigned by superior / management from time to time.

Qualifications & Experience

1. Minimum 2 years of work experience in F&B chain / retail or F&B product development (coffee-related industry will be an added advantage).
2. Ability to conceptualize and execute new method development.
3. Possess good sensory skills for product bench-marking and development.
4. Good interest and knowledge in ingredient formulation and development.
5. Computer literate - proficient with Microsoft Office & Excel, other relevant software and application.
6. Good command of written and spoken in Bahasa Malaysia and English (proficiency in other languages will be an added advantage).
7. Good interpersonal skills and ability to communicate with all levels, internally and externally, in an effective and responsive manner.
8. Excellent problem-solving skills and ability to think creatively to develop new and improved products.
9. Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
10. Strong attention to detail, accuracy and documentation practices.