AVP, APAC AML Senior Business Trainer , C12, Hybrid , Malaysia

AVP, APAC AML Senior Business Trainer, C12, Hybrid, Malaysia

We’re currently looking for a high caliber professional to join our team as AVP, APAC AML Senior Business Trainer (Mandarin Language Proficiency) - C12, Hybrid, Malaysia (Internal Job Title: Compliance Risk Mgmt Sr Analyst - C12) based in Kuala Lumpur, Malaysia.

The Senior Business Trainer is a seasoned professional role. Applies in-depth disciplinary knowledge to train and develop new and existing analysts to support the execution of their job requirements. The role is integral to successful delivery of training for GFIU AML learners. This position introduces the ICRM AML FIU analysts to the business and guides them to proficiency in AML casework processes, procedures, systems and regulations that enable successful performance in their roles.

In this role, you’re expected:

1. Plan, prepare and facilitate blended learning (instructor-led training and/or web-based training) for new-to-role and existing learners in virtual and/or brick and mortar settings:

• Deliver functional training at a high level of audience satisfaction.
• Understand impact of changes in procedures, systems, and casework practices.
• Identify issues/concerns about proposed strategies and recommend appropriate solutions.
• Ensure consistency in the delivery of regionally and globally developed programs.
• Maintain reports for control, tracking, and analysis purposes and ensuring appropriate and secure retention of documents.

• Maintain subject matter expertise in all applicable lines of business, systems, and processes.
• Own self-development and stay current with professional and industry best practices.

• Identify skill gaps and development opportunities for performance improvement.
• Deploy systemic performance support.
• Measure the support deployed.

• Work with Subject Matter Experts, Project Teams and other Stakeholders to define training needs and recommend training solutions to meet analyst training needs to support a business change.
• Work with stakeholders in developing training materials to support training needs, including, instructor-led materials, facilitation guides, examples, exercises and assessments.
• Create project plans, training execution timelines, and maintain documentation.
• Attend project meetings to understand scope and impact to training population.
• Post-implementation, measure learner performance via various feedback loops, identify any opportunities for enhancement and/or supplemental training.

• Ensure 100% accuracy in all documentation.
• Support MCA/internal/ external audit and/or regulatory testing and reviews by providing accurate and thorough artifacts and other documentation on demand.

• Ensure timely and accuracy of reports before publishing to stakeholders.
• Attend to queries relating to the reports.

• Identify areas for improvement.
• Improve training plans and materials.

• Additional duties and tasks that may be assigned by the Management from time to time.

As a successful candidate, you’d ideally have the following skills and exposure:

1. Knowledge and skills (General and Technical):

• Five to eight years anti-money laundering transaction monitoring analysis.
• English and Mandarin (Simplified and Traditional Chinese) bilingual.
• Experience as an AML SME.
• Strong interpersonal skills with the ability to work collaboratively.
• Strong organizational and time management skills.
• Proficient in MS Office applications (Excel, Word, PowerPoint).

• Some knowledge of Compliance laws, rules, regulations, risks and typologies.
• ACAMS Certification.

• Bachelor’s degree; experience in a financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today.