Associate - Relationship Management

Job description: Job Summary

Achieve sales target and strengthen customer relationship with a remarkable customer experience.

Key Responsibilities

• Attend to sales enquiries, walk in and web registration as well as follow up with potential customers to conclude sales.
• Participate in weekend duty at Sales Gallery as well as on location of projects, property launches or exhibitions.
• Monitor and track sales processes effectively to close sales within the stipulated period.
• Assist purchasers in obtaining end financing and to arrange for necessary documents to be executed by purchasers with the Group’s panel lawyers.
• Prepare sales reports to be submitted to immediate superior on a weekly basis.
• Act as a brand ambassador for the company.
• Serve as the dedicated key contact person for assigned customers.
• Build positive and productive relationships with customers for business growth.
• Develop strategies to improve customer satisfaction.

Qualifications

• Minimum Certificate / Diploma in a related field.
• Good communication and sales skills.