Associate, Policy Processing (1 Year Contract) - Open for fresh graduate

Associate, Policy Processing (1 Year Contract) - Open for fresh graduate

Responsibilities:

• Process insurance new business, renewals, and change requests from group policy holders as per stipulated benchmarks and requirements.
• Process all incoming requests within the service standard and ensure all processes are done prudently and in accordance with all regulatory and corporate requirements.
• Perform day-to-day transactions and ensure delivery quality in terms of accuracy, completeness, and timeliness on a daily basis.
• Ensure meeting personal quality, productivity, turnaround time, and attendance benchmarks.
• Perform other responsibilities and duties periodically assigned by the supervisor to meet operational and/or other requirements.
• Ensure team operating efficiency.

Others:

• Correspond and reply via email to business partners or intermediaries on clarification and inquiries on the cases received (if any).
• Continuously attend/involve in training for personal and career development.

Requirements:

• Minimum 1 year experience in insurance policy processing.
• Bachelor’s Degree in Insurance, Business Administration, or related fields.
• Good attention to detail & organizational skills.