Associate, Facilities and Office Management | TNG Digital

We fuel the ideas and ambitions of our people with an environment built on Our DNA of Love, Entrepreneurship, Agility, and Passion – LEAP

We are a culture that empowers everyone to innovate and create solutions that will leave a positive impact on our communities and our nation, Touch ‘n Go will always be here to inspire our talents to grow as leaders and innovators giving you the power to make a difference.

Job Responsibilities:

Facilities Management:

• Maintain office facilities and equipment including CCTV, meeting rooms, various office equipment to ensure they are in good working order.
• Provide level-1 troubleshooting and support for meeting room equipment as needed.
• Point of contact with facility management, building management including scheduling service appointment, permit application, leading vendors to premise, etc.
• Create and ensure all facility/equipment services record are documented and updated in SharePoint to allow trace of past service record and upcoming service timeline.
• Manage company reserved parking requests and inquiries.
• Coordinate with vendors on maintenance, office renovation whenever necessary.
• Provide on-site support for renovation or repair work scheduled on Saturday.
• Experience / interest in OSHA would be an added advantage.
• Assist the Office Manager with office space planning, including seating arrangements and furniture optimization.

Office Management:

• Fixed Asset Management (non-IT equipment) including liaise with Finance team on the asset registration in system, tagging and disposal. Plan and run inventory check of all non-IT FA with assistance from team members.
• Manage incoming and outgoing courier services, including handling outgoing document and collection of letters/parcels/company document from lobby.
• Process Purchase Request (PR) for purchases, perform system Good Receipt (GR) and submission of vendor’s invoice for payments.
• Coordinate business travel arrangement between business units and travel agents.
• Manage staff business card printing requests with vendors.
• Department mailbox sorting on weekly basis.
• Address staff inquiries and provide administrative support to visitors when needed.
• Attend to the day-to-day running of the office, perform office inspection.
• Organize and maintain office storage areas in collaboration with the team.
• Assist in office pantry stock checking and stationery management.
• Coordinate office recycling collection efforts.
• Undertake any other duties within the context of the role as may be determined by line manager.

Job Requirements:

• Experience in office administration, office facilities management.
• Self-motivated, detail-oriented, and proactive in problem-solving.
• Strong sense of urgency and accountability for tasks.
• Possess positive learning attitude and willing to learn.
• Possess problem-solving and critical thinking skills.
• Excellent time management skills and ability to prioritize work.
• Proficient in MS Office, Ms Teams and SharePoint.
• Willing to work on Saturday (as and when required).
• Hands-on experience in carrying out minor office repairs will be an added advantage.
• At least 3 years or more of working experience in the field or in a related area.
• Diploma or equivalent preferred.

Our Perks & Benefits:

• Hybrid, Flexi hours and home workplace subsidy.
• eWallet allowance.
• Unlimited office pantry fruits, snacks and drinks.
• Mobile and broadband subscription reimbursement.
• Flexibility to opt for dependants coverage (spouse, child, parents or parents-in-law) for outpatient medical benefits.
• Additional leave including family leave and paid care leave to care for family members.
• Medical coverage including dental, optometrist, mental care, maternity, registered Traditional Chinese Medicine (“TCM”) and Chiropractic.
• Corporate membership discount and many more to explore.

We believe that you have what it takes to fit into the Touch ‘n Go family and help revolutionize the Fintech industry by paving the way to a cashless society. If you're ready to take the next step, apply now!

Touch ‘n Go is an organization that strives to provide Equal Opportunity Employment, based on merit, qualifications, capabilities, and calibre. It is Touch ‘n Go’s policy to not discriminate based on age, race, religion, colour or other personal status, identity or characteristics. Fair Opportunity is Our Value and Practice. Please advise us of any accommodations you may need by e-mailing: mycareer@tngdigital.com.my

Note: Only shortlisted candidates will be contacted.