Associate Director, Client Operations, Fund Administration

Job Description

This position will have the primary responsibility of managing fund accounting team(s) providing the full range of fund administration services to private equity and hybrid funds.

A partial list of responsibilities and skills includes:

1. Manage a team of accountants responsible for client deliverables such as NAV production, financial statements and associated reports and assist with the review process.
2. Manage client relationships and client queries and help to resolve issues/queries raised by our clients.
3. Ensure the service level agreement and accuracy of client deliverables prepared by their team.
4. Ensure that the team is trained, engaged and as efficient and effective as possible in achieving organizational goals.
5. Help with the coordination of resources and make sure that appropriate cross training and coverage is in place to meet client and organizational expectations for deliverables.
6. Oversee the audit process, prepare financial statements or review such if prepared by other parties.
7. Ensure all processes are performed following operational controls as stipulated in SOC1 and all relevant checklists are completed.
8. Ensure all fees are billed on time and collected promptly for their assigned team.
9. Participate in multiple system initiatives and projects and contribute to idea generation for future process or technological improvements.
10. Expected to participate on both a local and global level.
11. Perform other duties as assigned and incidental to the work described above.

Qualifications

1. Post-secondary education/University Degree with a concentration in finance or accounting.
2. At least 5 years' experience working in the fund administration industry with experience managing staff. This can include other administrators, investment managers or fund auditors.
3. Experience with the fund administration business and the drivers of profitability and success.
4. High proficiency with Microsoft Excel is an essential requirement for this role.
5. In-depth understanding of fund administration industry. This includes multiple fund structures, fee calculations, financial instruments and fund offering documentation review.
6. Have a client-centric mentality to provide an excellent client service.
7. Willing to embrace new technologies to identify new solutions and inefficient processes.
8. Experience with team dynamics including engagement, morale, performance management.
9. Creativity in exploring solutions to improve daily operational efficiency.
10. Experience with fund accounting software Geneva or Investran or working knowledge of Bloomberg would be beneficial.

Additional Information

What’s in it for you to join MUFG Investor Services?

Take a look at our careers site and you’ll find everything you’d expect working with one of the fastest-growing businesses at one of the world’s largest financial groups. Now take another look. Because it’s how we defy expectations that really defines us. You’ll feel that difference in all kinds of ways. Our vibrant CULTURE. Connected team. Love of innovation, laser client focus. So, why settle for the ordinary? Apply now for your next Brilliantly Different opportunity.

We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted. MUFG is an equal opportunity employer.