Associate - Customer Marketing

Job Description - Associate - Customer Marketing (230001N2)

Job Number:

230001N2

Discover the GREAT in your career.

As a LIFE company, our customers are at the heart of all that we do. Being one of Asia’s leading insurers for over a century, we have built a long-lasting legacy of trust with our customers over many generations. At the foundation of this trust is Integrity, Initiative, and Involvement – from the way we treat every customer relationship with honesty and transparency, to our proactive approach of delivering the best possible solutions in both life and general insurance.

Integrity, Initiative, and Involvement is what guides us. It is what makes us do the right thing, take the lead, and choose ‘we’ over ‘me’. Our mission is to make life great for our customers because we understand what matters most to them, and we know how to help them protect it.

If you are looking to grow in an exciting career filled with opportunities and potential, we are seeking a professional to join our team as Associate, Customer Marketing.

The Role:

1. Design and develop marketing materials for various purposes including product, event, campaign, brochures, flyers etc.
2. Design and develop social media content for corporate website and corporate social media (online) for product and events.
3. Prepare monthly marketing reports for internal and external stakeholders including budgeting, proposals, campaigns, and events.
4. Establish, maintain, and monitor good communication between internal and external cross-departments to ensure the daily operations within the organization.
5. Assist in the development and monitoring of new product launches and existing products.
6. Assist in the preparation of events, including but not limited to pre-event preparations, on-ground event, and post-event reports.
7. Liaise with vendors to ensure the quality of deliverables and adherence to timelines.
8. Monitor and ensure social content including corporate website and social media (Facebook, Instagram) are up-to-date and accurate.
9. Ensure compliance of marketing materials produced to be within corporate and bank negara guidelines (both online & offline).
10. Take accountability in considering business and regulatory compliance risks and take appropriate steps to mitigate the risks.
11. Maintain awareness of industry trends on regulatory compliance, emerging threats, and technologies in order to understand the risk and better safeguard the company.
12. Highlight any potential concerns/risks and proactively share best risk management practices.
13. Other responsibilities as assigned.

The Person:

1. Candidate must possess at least a Diploma or Bachelor Degree in Commerce, Management, Marketing, or related fields.
2. Experience in leads management and events would be an added advantage.
3. Strong interest in pursuing a career in Marketing.
4. Team-oriented, self-starter, and adaptable.
5. Good interpersonal, communication, computer, and people skills.
6. High level of integrity, takes accountability for work, and demonstrates a good attitude towards teamwork.
7. Takes initiative to improve current processes and is adaptable to embrace new changes.

Great Eastern Malaysia is committed to Equal Employment Opportunity, and all qualified applicants shall receive fair and equal consideration for employment.

Entity: Great Eastern Life Malaysia

Employment Type: Permanent

About Great Eastern:

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative, and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations plays a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better, and longer; and driving responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.