Assistant Sales Manager-Travel Agency & Online Travel Agency (OTA)

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We are seeking a proactive and results-driven Assistant Sales Manager to manage and grow our partnerships with travel agencies and Online Travel Agencies (OTAs). The successful candidate will play a critical role in expanding market reach, increasing revenue, and ensuring the effective execution of sales strategies within the travel agency and OTA segments.

Key Responsibilities

1. Sales Strategy & Execution
   • Develop and implement sales plans to achieve revenue targets for travel agency and OTA segments.
   • Identify new business opportunities and establish partnerships with key stakeholders.
   • Analyze market trends and competitor activities to ensure a competitive edge.
2. Account Management
   • Manage relationships with travel agencies and OTA partners to maximize engagement and sales.
   • Regularly review and evaluate partner performance, providing insights and recommendations for improvement.
   • Negotiate contracts and terms with new and existing partners.
3. Revenue Growth
   • Identify upselling and cross-selling opportunities to maximize revenue potential.
   • Monitor sales performance and provide weekly/monthly reports to the Sales Manager/Head of Sales.
   • Collaborate with marketing to implement promotional campaigns and offers tailored to travel agencies and OTAs.
   • Work closely with the marketing and operations teams to ensure seamless partner experiences.
   • Coordinate with the Sales Manager to align goals and strategies with the overall sales objectives.
4. Market Insights
   • Attend industry events, trade fairs, and exhibitions to represent the company and build networks.
   • Gather market intelligence and provide feedback on industry trends, customer needs, and competitive activity.
5. Training & Support
   • Provide training and support to travel agency and OTA partners on company products, services, and systems.
   • Assist in resolving partner inquiries and concerns promptly and professionally.

Requirements

1. • Bachelor’s Degree in Business Administration, Marketing, Tourism, or a related field.
2. • Minimum of 3-5 years of experience in sales, account management, or business development, preferably in the travel industry or OTA sector.
3. • Proven track record of achieving and exceeding sales targets.
4. • Strong interpersonal and communication skills.
5. • Excellent negotiation and presentation abilities.
6. • Analytical skills to interpret sales data and market trends.
7. • Ability to work independently and as part of a team.
8. • Results-oriented and proactive with a can-do attitude.
9. • Ability to multitask, prioritize, and manage time effectively.
10. • Willingness to travel as required.
11. • Must be willing to work in Georgetown.

The Habitat Penang Hill is a world-class rainforest discovery centre set on the fringes of a 130-million year old rainforest and within Penang Hill, which was recently granted Biosphere Reserve status by UNESCO under its Man & Biosphere programme. Located just 6km from George Town in an untouched forest reserve and delicately enveloped by urban Penang, its built features include a 1.6km Nature Trail, The Habitat Cafe, Shop on the Hill and the iconic Curtis Crest Tree Top Walk and Langur Way Canopy Walk.

Grounded in a sustainable model, The Habitat, through strategic partnerships with government agencies, local and international research institutions and non-governmental organisations, strives to fulfil its core mission of promoting environmental and conservation awareness. By reconnecting them with nature, The Habitat hopes to inspire its visitors to make choices for a sustainable future and to help cultivate an appreciation and respect for the delicate and diverse ecosystem that we strive to protect.