Assistant Sales Manager PF - Perak

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RHB Banking Group
Perak
MYR 30,000 - 60,000
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Job description
Primary Objective

Solicit and promote sales of Personal Financing (PF) products to achieve business KPIs.

Deliver superior customer experience.

Key Responsibilities

Sales

  • Solicit and promote sales of PF products.
  • Achieve individual sales targets and contribute towards the achievement of Group targets.
  • Prepare and proactively execute sales plans for prospective customers, using internal marketing as well as self-generated leads.
  • Set appointments, carry out sales call visits where necessary, prospecting and early engagement with new to bank customers.
  • Cross-sell other retail banking products such as ASB, PF-i, Credit cards, etc.
Customer Service

  • Ensure high standard of customer experience in line with the quality and standards set by the Bank.
Compliance

  • Ensure compliance with the policies and procedures set by the Bank.
  • Protect the image and brand of the Bank.
Operations

  • Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank.
Requirements

  • Bachelor's Degree in any related field.
  • 1 year of experience in sales and customer service related fields.
  • Have the relevant licenses for the portfolio.
  • Highly motivated, winning attitude, success-driven, self-initiated, and able to work with minimal supervision.
  • Comfortable engaging with people, prefers doing sales, and takes personal responsibility for delivering results.
  • Strong selling and negotiation skills.
  • Strong interpersonal skills and service-oriented.
  • Demonstrate initiative, perseverance, and passion in delivering results within a fast-paced and highly demanding environment.
  • Ability to relate and connect to the local community.
  • Good communication skills.
  • Basic understanding of finance and banking products.
  • Basic computer skills.
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