Assistant Retail Store Manager (Queens Bay Mall, Penang)

Assistant Retail Store Manager (Queens Bay Mall, Penang)

We are seeking a passionate Retail Assistant Store Manager who will be starting in this new division in PRISM+ Malaysia. Being a high growth electronics company, we are looking for a candidate who can accelerate growth in our retail segment while providing insights and expertise on how to grow our retail business.

This driven and ambitious individual will be overseeing and maximizing sales of the company through the retail sales channel at Queens Bay Mall. Are you someone who is result-driven and enjoys helping customers to meet their needs and requirements? If your answer is “yes,” we would like to welcome you onboard to join our dynamic team, where like-minded individuals work towards attaining the common goal. The candidate will be considered a key member of PRISM+ Malaysia and will report directly to the Retail Store Manager.

Responsibilities of a Retail Assistant Sales Manager but are not limited to:

Daily store operations

• Manage, count, verify, and reconcile daily cash register sales
• Greet customers in a courteous and professional manner, while providing quality customer service; answer questions about products and recommend them accordingly
• Perform opening and closing procedures effectively according to store policies and procedures
• Process and replenish merchandise and ensure stock availability

Team management

• Co-Lead retail team to maintain visual merchandising and cleanliness standards of the store
• Create a positive work environment by motivating and encouraging the team to foster good relationships with one another
• Recruit and hire new store employees
• Responsible for training and onboarding new employees
• Create and manage store schedules
• Set, monitor and achieve/exceed retail sales targets to drive improvement in company ranking
• Sales reporting: provides timely sales reports and analysis, making recommendations and flagging risks regarding anticipated shortfalls.
• Working closely with company’s management, plan and implement suitable incentives and push out plans to boost sales

Requirements

• Bachelor’s Degree in Business, Marketing, or any relevant course of studies
• Minimum of 3 years of managerial experience in the retail industry
• Well versed in retail store processes and systems, proficient in Excel/ PowerPoint
• Prior experience in malls landlord relations

Skills/Experience Preferred:

• Data-driven with ability to analyze data for stocks forecasting
• Strong Communication and people skills
• Passionate in engaging customers and providing excellent service

PRISM+ is a great place to push your career to the next level. At PRISM+, we operate with the shared values of integrity, quality, and accountability in everything we do. Our work culture is built on collaboration and innovation as we believe that innovation and teamwork are our key values to success. Exceptional learning and professional development opportunities await you.

Our people are our brand, PRISM+ is where friendly, intelligent, and forward-thinking people gather. This is a chance to work within a culture of camaraderie and grow your career the way you want. So come for the big opportunities, and stay for the people.