ASSISTANT OPERATIONS MANAGER

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Boost Juice is South East Asia’s largest juice and smoothie chain, having expanded to over 320 stores. Boost is not just a smoothie & juice bar–it is an innovative retail concept based on great tasting products, the unique Boost Experience & amazing looking stores. Dedicated to inspiring healthy living & serving up healthy alternatives, we are a committed, vibrant, and dynamic company dedicated to people, both those who buy our products and those that make them.

We are currently embarking on our next stage of aggressive expansion, which includes entry into additional markets within the region of South East Asia.

JOB DESCRIPTION

• An assistant operations manager works as a deputy to the Operation Manager to assist an organization’s operations. AOM will be handling stores and in charge of the Multi-unit Manager & Area Manager.
• Supervise & develop operations team to ensure operational excellence and achieving sales targets.
• Address operational issues and concerns in a timely fashion and ensure assignments are carried out as planned.
• Come up with plans that will benefit the company and ensure the company’s operations go smoothly.
• Submitting reports regarding operations in the company and passing them to top management whenever requested (Labour / WIP / Cogs / PNL / Exception report etc.).
• Extract, evaluate, and utilize data for store level Sales & PNL.
• Hiring and serving as a guide to new employees to ensure adherence to company rules and that the results of their various tasks meet company standards.

REQUIREMENT:

• Candidates must possess at least a Diploma/Advanced/Bachelor's Degree in Food & Beverage Services Management or equivalent.
• Have a minimum of 5 years of experience as an Area Manager / Assistant Operation Manager in the related field.
• Prior experience in managing a cluster/area of F&B outlets is essential.
• Excellent interpersonal & communication skills with excellent written & spoken English.
• Strong organizational skills to maintain operational records.
• Strong communication skills to all levels - Operations Manager, Upper Management, Support Centre, staff, and customers.
• Able to work under pressure.
• Ability to work as part of a team in a fast-paced, continually changing environment.
• Ability to identify areas of improvement and to develop and implement process improvements and SOPs within the Operations team.
• Ability to build, lead & manage a team in a fun environment whilst driving sales.

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Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as an Assistant Operations Manager?
• How many years' experience do you have as a manager / team lead?
• Do you have customer service experience?
• Do you possess or have access to your own transportation?
• Are you willing to travel for this role when required?

Retail & Consumer Products - 101-1,000 employees