Assistant Manager - System Support in Credit Operations (Commercial Facilities) | Kuala Lumpur, MY

Assistant Manager - System Support in Credit Operations (Commercial Facilities)

If you are looking to excel and make a difference, take a closer look at us...

Roles & Responsibilities

• Maintain optimal performance, availability, and reliability of systems used in credit operations. Troubleshoot and resolve system issues, collaborating with IT and software vendors as necessary.
• Provide guidance to credit operations personnel on system functionalities, usage, and optimal practices and work with cross-departmental teams to execute system updates, enhancements, and resolve bugs.
• Create and evaluate system reports to pinpoint potential issues or opportunities for enhancement and assist in data migration initiatives while ensuring precision during system upgrades.
• Perform system audits to verify compliance with internal policies and regulatory standards.
• Keep abreast of industry developments to suggest system enhancements and innovations.

Requirements

• Malaysian citizen.
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience in system support or a similar technical role, preferably in banking or financial services environment.
• A strong understanding of the processes and systems used in commercial loan and facility management is essential.
• Proven experience in system support, with the ability to diagnose and resolve technical issues, is required.

About Hong Leong Bank
We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.
We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our 'Digital at the Core' ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Realise your full potential at Hong Leong Bank by applying now.