Assistant Manager Product Specialist

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Responsibilities:

• Conduct market research to identify customer needs and preferences related to products
• Listening to customer requirements and presenting appropriately to make a sale
• Provide nutritional consultation and product recommendations to customers
• Provide nutritional advice and promote awareness on healthy diet and lifestyle to the customer
• Analyze market trends, competitor activity, and customer feedback to refine sales strategies.
• Stay up-to-date with new products, market trends, and competitor offerings.
• Prepare regular sales reports, forecasts, and updates for management.
• Work with product development teams to develop supplement products that meet customer needs and preferences
• Collaborate with cross-functional teams, including marketing, operations, and finance, to ensure that product development projects are aligned
• Respond, maintain, and develop relationships with existing customers in person and via Facebook personal messaging, WeChat, telephone calls, and emails
• Monitor and analyze product performance, customer feedback, and market trends
• Contact and arrange meetings with potential customers to prospect for new business
• Act as a contact between the company and its existing and potential markets
• Negotiate the terms of an agreement and close sales
• Gather market and customer information
• Represent the company at trade exhibitions, events, and demonstrations
• Negotiate on price, costs, delivery, and specifications with clients
• Advise on forthcoming product developments and discuss special promotions
• Check the quantities of goods in stock
• Actively participate in the department’s strategic planning activities in relation to the overall company direction
• Record sales and order information and report to the Chief Executive Officer
• Review own sales performance, aiming to meet or exceed targets
• Feed future buy trends back to employer
• Lead the development of product training programs for internal teams and customers
• Share best practices with colleagues
• Work closely with the marketing department

Requirements:

• Candidate must possess at least a Diploma or Degree in Pharmacy, Nutrition & Dietetic, Food Technology, Food Science, Biochemistry, Nutritionist, Biomedicine, or any related discipline
• Candidate must possess at least 3 years of working experience in the Health Supplement / Skin Care industry
• Excellent analytical and problem-solving skills, with the ability to interpret data and translate insights into actionable plans
• Strong communication and collaboration skills, with the ability to effectively liaise with cross-functional teams
• Required language(s): English, Mandarin & Bahasa
• Candidate who excels in speaking, reading, and writing in Mandarin will have an advantage
• Good interpersonal, highly self-motivated, communication, and negotiation skills
• Possess own transport and be prepared to travel occasionally

Company Overview:

DSwiss was founded in 2011. Our mission is to have a beautiful life that begins with good health. Our products are made from ingredients with no side effects, therefore yielding good results and are widely regarded as a brand with products that revitalize the body and rejuvenate the mind. We continuously conduct extensive research and development to further enhance the quality of our existing products as well as looking for scientific breakthroughs. We are looking to conduct large-scale marketing campaigns globally in the near future. This includes product modifications and innovation. Our future direction and marketing ideas have surpassed many of our competitors in the market.