Assistant Manager, Facilities and Office Management | TNG Digital

We fuel the ideas and ambitions of our people with an environment built on Our DNA of Love, Entrepreneurship, Agility, and Passion – LEAP

We are a culture that empowers everyone to innovate and create solutions that will leave a positive impact on our communities and our nation, Touch ‘n Go will always be here to inspire our talents to grow as leaders and innovators giving you the power to make a difference.

Job Responsibilities:

Facilities Management:

• Serve as the primary contact for office CCTV management, coordinating vendor maintenance, reports documentation, handling footage retrieval and review, etc.
• Oversee office facilities and equipment maintenance, ensuring timely repairs, servicing, and smooth operations.
• Manage meeting rooms VC equipment, including propose improvement to enhance meeting room experience and provide level-1 troubleshooting support to business units when necessary.
• Act as the liaison with building and facility management team, facilitate service appointments, permit applications, when necessary.
• Identify and propose office facility improvements to enhance efficiency.
• Maintain records of office equipment, furniture, and facility-related assets for efficient tracking and procurement.
• Draft and post internal communications as required.
• Ensure workplace safety regulations and environmental compliance are met.
• Promote energy-saving measures, waste reduction, and environmentally friendly practices in facility management.
• Assist in managing facilities budgets, reviewing expenses, and identifying cost-saving opportunities in facility operations.
• Work closely with Office Manager in office layout planning, department seating allocations, and optimizing space utilization for efficiency.
• Assist the Office Manager in office renovation projects, including reviewing and analysing quotation, coordinating with multiple contractors, oversee project to ensure quality and timely completion.
• Collaborate with Office Manager on annual budget planning.

OSH Coordinator:

• To assume role as one of Committee members in Occupational Safe and Health Association (OSHA) and Emergency Response Team (ERT).
• Organize safety training programs, and annual drills.
• Document workplace accidents, conduct investigations, and recommend preventive measures.
• Assist in creating, reviewing, and updating safety policies and procedures.
• To carry out other duties within the context of the role as OSH Coordinator including but not limited to perform office inspection and ensure office workplace is hazardous-free, advise OSHA on the steps to be taken in the interest of employees’ safety and health, etc.
• OSH Coordinator certification is an added advantage.

Office Management:

• Manage company insurance processes, including reviewing coverage, coordinating with brokers, handling policy updates, and assisting with claims and compensation negotiations.
• Create Purchase Request (PR) for purchases, perform system Good Receipt (GR) and submission of vendor’s invoice for payments.
• Serve as the key liaison with the building security team regarding visitor management.
• Address staff inquiries and provide general office support as required.
• Oversee daily office operations and perform office inspection.
• Experience in Fixed Asset Management will be an added advantage.
• Perform additional duties as assigned by the line manager.

Job Requirements:

• Minimum 5 years of experience in facilities Management is a must.
• Experience in handling full-scale of office renovation is preferred.
• Knowledge of office management systems and procedures.
• Self-initiative, observant, meticulous, detail-oriented and proactive.
• Strong organizational, planning skills and leadership skills.
• Strong sense of urgency and be accountable to task.
• Critical thinking and problem-solving abilities.
• Excellent time management and ability to prioritize tasks.
• Excellent written and verbal communication skills.
• Proficient in MS Office, Ms Teams and SharePoint.
• Diploma or equivalent preferred.

Our Perks & Benefits:

• Hybrid, Flexi hours and home workplace subsidy.
• eWallet allowance.
• Unlimited office pantry fruits, snacks and drinks.
• Mobile and broadband subscription reimbursement.
• Flexibility to opt dependants coverage (spouse, child, parents or parents-in-law) for outpatient medical benefits.
• Additional leave including family leave and paid care leave to care for family members.
• Medical coverage including dental, optometrist, mental care, maternity, registered Traditional Chinese Medicine (“TCM”) and Chiropractic.
• Corporate membership discount and many more to explore.

We believe that you have what it takes to fit into the Touch ‘n Go family and help revolutionize the Fintech industry by paving the way to a cashless society. If you're ready to take the next step, apply now!

Touch ‘n Go is an organization that strives to provide Equal Opportunity Employment, based on merit, qualifications, capabilities, and calibre. It is Touch ‘n Go’s policy to not discriminate based on age, race, religion, colour or other personal status, identity or characteristics. Fair Opportunity is Our Value and Practice. Please advise us of any accommodations you may need by e-mailing: mycareer@tngdigital.com.my

Note: Only shortlisted candidates will be contacted.