Assistant Manager, Business Development, SME Banking Division

Assistant Manager, Business Development, SME Banking Division

Duties and Responsibilities

Strategic Relation

• Develop and recommend business strategies & marketing plans.
• Plan, execute and maintain the Strategic Collaboration with Government Agencies, State Government Agencies, GLCs, MNCs and Business Associations (Bumi and Non-Bumi).
• Stay up-to-date of current political, economic, business and market conditions and latest industry developments.
• Assist in the origination of high value-added deals that are in line with the Division’s goals.
• Conduct business development activities to expand the market footprint.

Digital Initiative

• Assist in promoting and onboarding eligible SME customers into SMEXpert.
• Assist in developing, preparing and obtaining approval on digital marketing collaterals from internal stakeholders.
• Assist in reviewing and obtaining internal stakeholders’ approval on SMEXpert contents.
• Conduct app demos in accordance with the merchant’s level of understanding & tech-savviness.
• Prepare documentation for approval from internal stakeholders on SMEXpert Merchant.
• Be the main source of contact for merchants for any enquiries/questions/feedback.
• Identify strategic ventures and collaborations, new product programs, and process/feature improvements for existing and new products.
• Conduct competitors’ studies, activities and campaigns and provide improvement or strategy refinement.
• Propose online sales strategies on e-commerce platforms including planning and organizing promotional activities, executing campaigns to generate more leads for the Bank.

Job Requirements

• Educational Qualifications:
  Degree in Business, Accounting, Finance, Banking, Economics, Law, or any related discipline.

• Experience:
  • Minimum 2 years of experience in the banking industry and relevant sectors.
  • Minimum 2 years of experience in the e-Commerce industry.
  • Experience in other banking fields (e.g., Business Banking, Structured Trade, Contract Finance, and Trade Operations) is an added advantage.

• Skills & Knowledge:

  • Proficient in both oral and written English and Bahasa Malaysia; proficiency in Mandarin is a plus.
  • Strong interpersonal and communication skills, with the ability to engage with people at all levels.
  • In-depth knowledge of SME products.
  • Adequate understanding of Shariah-compliant banking product structures.
  • A well-established network of various merchants.
  • Outgoing and marketing-oriented.
  • Ability to understand customer financing needs and deliver appropriate facility structures.

• Personal Traits & Abilities:

  • Result-driven with a passion for achieving budget targets.
  • Strong negotiation skills and the ability to work independently.
  • A committed, self-driven individual, focused on achieving the Division’s goals.
  • Excellent leadership qualities, with the ability to work both as a team player and independently.