Assistant Manager Business Development

Part 1 – Primary Roles of the Job (KPIs and Measurable Objectives)

• Identify Opportunities: Assist in identifying captive environments suitable for brand activation and expansion, providing insights and recommendations for growth.
• Support Franchise Development: Work alongside senior management to prospect for potential franchisees, contributing to business growth through identifying and qualifying leads.
• Maintain a Strong Pipeline: Support the development and maintenance of a robust pipeline of franchise opportunities, leveraging personal and team networks.
• Franchise Strategy Support: Assist in the formulation and preparation of franchise growth strategies, ensuring alignment with company objectives. Translate these strategies into actionable steps and support execution.
• Create Communication Materials: Help in preparing presentations, proposals, and other communications that effectively communicate franchise strategies and business development objectives.
• Pitch Development: Collaborate with the team to develop tailored proposals for potential franchisees, addressing their needs, concerns, and objectives.
• Objection Handling: Support in overcoming objections and challenges, working towards a positive resolution while representing the company’s interests.
• Franchisee Relations: Assist in building positive relationships with franchise partners, providing guidance during the initial setup and ongoing operations.
• Franchisee Support: Work to grow and retain existing franchisee relationships by presenting new solutions and services that meet their evolving business needs.
• Business Monitoring: Participate in periodic checks to review business performance, marketing programs, and franchisee engagement, ensuring alignment with company goals.
• Partnership Development: Assist in building and maintaining partnerships with shopping malls and other relevant businesses to drive revenue growth.
• Market Research & Due Diligence: Conduct research and assist in studies to analyze new business opportunities, including financial, legal, and brand reputation evaluations.
• Proposal Preparation: Support in preparing detailed proposals for new collaborations/partnerships, including feasibility studies for internal review and approval.
• Project Management: Liaising with contractors on project completion stages to ensure outlet will be able to open on schedule.
• Lease & Location Negotiations: Assist in negotiations with landlords and mall management to secure optimal locations for new outlet expansions or lease renewals.
• Contract & Agreement Management: Help manage and track franchise contracts and outlet tenancy agreements.
• Representation in Meetings: Represent the company in external meetings for leasing and fit-out matters, assisting senior management as needed.

Part 2 – Secondary Roles (Supporting Functions)

• Business Understanding: Develop a solid understanding of the business and proactively assist others in understanding key elements of the company’s operations and offerings.
• Risk Management: Ensure that newly identified opportunities align with risk management strategies and support diversification objectives.
• Stakeholder Relationships: Help maintain effective relationships with leasing managers, landlords, and other stakeholders to negotiate lease agreements and renewals.
• Franchisee Support: Assist franchisees and business partners to ensure effective operation, sales, and growth of their business units.
• Cost Optimization: Support efforts to identify new contractors and suppliers to reduce costs and improve operational efficiency.
• Brand Relations: Maintain positive relationships with franchisors to ensure alignment with brand standards and to support business development initiatives.
• Outlet Setup Coordination: Support the team in ensuring all departments fulfill their responsibilities in setting up new outlets and meeting opening deadlines.
• Document Review: Assist in reviewing quotations, contracts, and tenancy agreements to ensure accuracy and compliance with company policies.

Qualification & Experience

• Bachelor’s Degree in Real Estate Management, Business or Commerce
• Minimum 3 years working experience in retail industry
• Experience with contract and tenancy agreement for real estate management

Skills & Knowledge

• Good interpersonal skills
• Good negotiation and persuasion skills
• Knowledge in franchising activities
• Knowledge in real estate leasing and well-versed with contract law