Assistant Facilities Manager

Scope of Services Facilities Manager (Maintenance, Housekeeping, Safety & Security & IT/AV)

1. Building & Maintenance Management
   • Oversee the structural integrity, electrical systems, plumbing, HVAC systems, and general repairs of the hotel.
   • Ensure all maintenance activities are completed efficiently with minimal disruption to operations.
   • Implement a preventive maintenance program to avoid system failures.
2. Housekeeping & Cleanliness Management
   • Supervise the housekeeping department to ensure guest rooms and public areas are well-maintained.
   • Implement cleaning standards and hygiene protocols to meet hotel and regulatory requirements.
   • Monitor inventory and usage of cleaning supplies, linens, and guest amenities.
3. Safety & Security Management
   • Ensure compliance with local safety and security regulations, including Jabatan Keselamatan dan Kesihatan Pekerjaan (JKKP) standards.
   • Oversee the fire safety system, security protocols, and emergency response plans.
   • Conduct regular safety drills, inspections, and staff training.
   • Work closely with external security services to maintain a safe environment.
4. Budget & Cost Control
   • Develop and manage the annual budget for maintenance, housekeeping, and security.
   • Optimize cost-effective procurement of equipment, cleaning supplies, and security services.
   • Monitor and analyse expenditures to identify areas for cost savings.
5. Vendor & Contractor Management
   • Coordinate with external contractors and service providers for repairs, security, housekeeping, and IT support.
   • Ensure vendors meet quality, compliance, and contractual obligations.
6. Staff Management & Training
   • Supervise Maintenance, Housekeeping, Safety & Security & IT/AV staff.
   • Provide regular training on safety procedures, security awareness, and hospitality service standards.
   • Conduct performance evaluations and optimize staffing efficiency.
7. Emergency Response & Crisis Management
   • Lead the response to facility-related emergencies, including power failures, water leaks, and security incidents.
   • Develop and implement contingency plans for crises.
8. Sustainability Initiatives
   • Implement eco-friendly maintenance and housekeeping practices, including energy efficiency, waste reduction, and water conservation.
9. Reporting & Documentation
   • Maintain detailed records of maintenance, housekeeping, safety, and security activities.
   • Prepare reports on facility performance, guest feedback, and compliance audits.
10. Liaison & Coordination
    • Work closely with Front Office, F&B, and other departments to ensure smooth hotel operations.
    • Address guest complaints related to facilities, housekeeping, and security in a timely manner.
11. Additional Responsibilities
    • Perform any other duties that may be required by Management from time to time.

How do your skills match this job?

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a facilities manager?
• Which of the following languages are you fluent in?

Hotel & Accommodation Services 51-100 employees

Newly opened in 2015, Acappella Suite Hotel is an oasis of splendour within the lush city of Shah Alam and the boldest concept development to date by the Acappella Group. Impeccably designed with a stunning plethora of choice accommodation and fine facilities, Acappella Suite Hotel is the perfect home away from home for discerning travelers.