Area Sales Manager

The role requires executing the below tasks and initiatives:

• Manages relationship of a defined number of Strategic Business Customers and prospects in a particular sector (serves as primary contact for the customers and coordinates the account e.g. with regards to Trade Lane involvement).
• Formulate a Field Sales team sales plan that incorporates initiatives for identifying and gaining new Strategic business prospects in line with the Station & countries growth and maximizes growth within the existing account base so that the required account sales results are achieved.
• To drive in gaining other potential business from the new or existing customer.
• Focus on penetrating into new FDI and an expansion of customer base that are currently rapidly growing in central region.
• Undertake any projects/duties as assigned by the management.
• Carry out regular co-visit/ calls with members of the sales team to monitor development of skills and to identify further areas for training and development.
• To be responsible for monitoring field sales utilization of the pipeline forecast and ensuring that business from new and existing customers is successfully negotiated in a timely manner.
• To ensure that customers are serviced effectively by the sales force and that opportunities are identified and negotiations commenced.
• Maintain segment standards on profit margins.
• To ensure determined call targets are met by the Field Sales and that KPIs are reviewed.
• To develop Proposals for performance improvement work based on customer’s needs.
• To operate as lead consultant to manage and deliver customer focused service offerings.
• To ensure country marketing & sales strategy is incorporated into all major targets set for the sales force.
• To define training and development plans for the sales team and ensure targets are achieved through regular assessment of their skills.
• Updates Product and executive sponsors at regular intervals, ensuring they have an awareness of business-critical issues.
• Consults Product and Sector Heads on potential solutions and best practice.
• Gathers customer and market information to update Product and Trade Lane on current conditions.
• Maintain and support inter-departmental relationships & assist in account receivable issues.

To be successful in this role, we expect the below:

• Possess Diploma/ bachelor's degree in Logistic Management & Transportation or any equivalent academic background.
• Minimum 4 years working experience in the freight forwarding business.
• Exposure to Freight Forwarding will be added advantage.
• Proficient in Microsoft Office, including Word, Excel, and PowerPoint as well as Microsoft Outlook.
• Fluency in conversing and writing in English is required as this position will interact with clients and abroad colleagues.

Skills required:

• Initiative - Problem solver and willing to take more responsibility.
• Analytical (attentive to details)
• Customer Orientation
• Planning and Organizing (able to multitask)

Attributes required:

• Work Independently (minimal supervision)
• Positive Mindset (able to adapt to system changes)
• Fast learner & Proactive
• Good self-discipline
• Work under pressure.

***This position will be based at our USJ, One City Subang Jaya office.

What can DHL offer you?

• Attractive remuneration package + insurance coverage + flexi benefits
• Flexible Work Arrangement is provided
• Unlimited eLearning & Upskilling access + Internal Training Module

We apologize in advance for not responding. Only the right fit candidate will be in contact to proceed with the next stage of pre-screening.

Thank You for choosing DHL Global Forwarding as the Employer of Choice.